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    UK Financial Support Manager Telephony - Cairo, مصر - HSBC Egypt

    HSBC Egypt
    HSBC Egypt Cairo, مصر

    منذ يومين

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    وصف
    • This role is a telephony role and as a confident communicator on both in and outbound telephone calls, the role holder will need to use their skills to help customers who may be experiencing financial difficulties. The role holder will need to be a good listener with a strong understanding of the issues that businesses can face in their daily lives and especially during an economic downturn.
    • Through engagement with the customer and overlaying Bank data the role holder will need to develop a deep understanding of the customer's business and the issues that it faces.
    • Applies acquired knowledge to provide advice and assistance to customers when identifying the appropriate customer-orientated solutions to help resolve the customer's financial difficulties based on the customer's situation and financial information.
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