Akram Farouk Farouk

I am an experienced, qualified and results driven individual who would be an excellent choice for your vacancy.

As someone who is accustomed to working in a high-pressure environment where accuracy and attention to detail are essential, I firmly believe that I would not only meet but indeed exceed your expectations. I possess a high degree of professionalism, maturity, loyalty, confidentiality and the ability to communicate effectively at all levels. I pride myself on my ability to deal with pressure and multi-task with a positive and flexible attitude, and on top of all of this I have extensive knowledge of administrative policies, systems and procedures.

With over 20 years of experience as a Sales & Marketingprofessional, I am adept in sales and marketing modeling, forecasting, and variance analysis. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate analytical and problem-solving abilities. 

I am someone you can count on, who is confident in his ability to lead a team, and who is capable of making sure your office will run smoothly and efficiently.

I am an enthusiastic individual with a positive attitude and excellent work ethic, who is comfortable in any position of responsibility. Joining your company will help me to get closer to my long-term career goals, and I am very confident that I would fit in very easily into your existing setup.

I sincerely hope that you will contact me in the near future to arrange an interview where we will be able to discuss my application further.

**Managing Sales Activities

• Works with sales leader to ensure understanding of corporate sales strategy and effective implementation of this strategy.

• Implements and sustains aggressive solicitation program focused on increasing business.

• Assists in creating and implementing a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales.

• Assists with the development and implementation of promotions, both internal and external.

• Monitors all day-to-day activities of direct reports.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Analyzes market information by using sales systems and implements strategy to achieve property’s financial goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews guest satisfaction results to identify areas of improvement.

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

Ain Shams University (business administration)