- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
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Customer Service Representative
منذ يوم
Teleperformance Gîza, مصر: · - Customer care, assisting customers. · - Rotational shifts. · Benefits & Perks: · - Social insurance. · - Medical insurance up to 200k EGP. · - Highest salary in the market up to 10K. · - Transportation provided. · **Requirements**: · - Fluency in English is a must. · - Good ...
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Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · **Join us as a Technical Support Representative** · Job Responsibilities: · - Provide superior Technical Support by assisting cli ...
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Customer Service Representative Bo
منذ 22 ساعة
Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · **Join us as a Customer Service Representative** · Job Responsibilities: · - Provide superior customer service by assisting clien ...
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Customer Service Representative Bo
منذ 22 ساعة
Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · **Join us as a Customer Service Representative** · Job Responsibilities: · - Closely work with the Director o ...
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Customer Service Representative
منذ 22 ساعة
Centro Global Solutions Cairo, مصرAt Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specifi ...
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Customer Service Representative
منذ ساعة
Transcom WorldWide Cairo, مصر**Location**:Egypt, Cairo · **Job category**:Customer Service Representative (CSR) · **Language**:English · **What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · * ...
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Customer Service Representative
منذ 22 ساعة
Sutherland Egypt Cairo, مصر**Sutherland (Cairo site) is still hiring customer service representatives to join AT&T as retention advisers (non technical).** · - **Attractive package + KPIs + Night allowance**: · - **Paid Training (Fully paid)**: · - **Medical insurance coverage**: · - **Social Insurance**: ...
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Technical Service Representative
منذ 22 ساعة
Xerox Cairo, مصر**About Xerox Holdings Corporation** · Ref: · PURPOSE OF ROLE: · Provides the services delivery support to the client by providing contractual break/fix · support, predominately on Office devices. Objectives of position are to deliver operational · excellence (in line with the c ...
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Customer Service Representative
منذ 6 أيام
Raya CX Giza, مصرDealing with customer issues via chat and email · Handling customers and solving their problems . · - provide knowledgeable answers to customers. questions about product, pricing and availability. · -work with internal departments to meet customer needs. · Requirements · -Gradua ...
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Customer Service Representative
منذ 6 أيام
Ship To Box Giza, مصرAbout the role · Responsible for customer follow-ups, assisting the customer on registration, pricing checking, order placing, making payment, labeling and shipment tracking etc. · Responsible for order review, payment processing, and label creation etc. · Effectively communicate ...
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Customer Service Representative
منذ 22 ساعة
teleperformance Cairo, مصرCustomer Service Representative · Looking forward for a career while feeling anxious about customer care opportunities? · Well, Teleperformance actually got your back Pal. · We are hiring immediately customer care representative with salaries up to 10.4k and KPIs in Euro equivale ...
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Customer Service Representative
منذ 6 أيام
Simera Cairo, Egypt Cairo, مصرThe Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work close ...
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Customer Service Representative
منذ 22 ساعة
Wenzhou Lansheng Cairo, مصرJob Description · Deal directly with customers either by telephone or email. · Respond promptly to customer inquiries. · Handle and resolve customer complaints. · Obtain and evaluate all relevant information to handle product inquiries. · Provide pricing and delivery information ...
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Customer Service Representative
منذ 22 ساعة
Sutherland Egypt Cairo, مصرResponsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our ...
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Customer Service Representative
منذ يومين
_VOIS Egypt Cairo, مصرJob Description · Work from home with an online and paid training · Job Requirements · Fluency in English · Graduates , gap years and drop outs are welcome to apply · Flexibility to work in rotational shifts (latest shift 10 pm) · Can work easily and efficiently among a team · ...
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Customer Service Representative
منذ 6 أيام
Al-Futtaim Group Egypt Cairo, مصرManage large amounts of inbound and outbound calls in a timely manner and provide accurate, satisfactory answers to customers' queries and concerns. · Handling website official office page customers enquiries. · Resolve and follow up customer compliant within 48 hours. · Keeping ...
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Customer Service Representative
منذ 6 أيام
Sutherland egypt Cairo, مصرResponsibilty: · Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements. · Maintaining a detailed and organized storage system to ensure data entries are complete and accurate. · Keeping a record of hard copy data such as inv ...
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Customer Service Representative
منذ 6 أيام
Sutherland Egypt Cairo, مصرHighest Salary in the market · Social insurance · Career path · Medical insurance · Transportation provided 24/7 and for ladies, we provide door to door transportation · Requirements: · Fluency in English · Excellent communication skills · Flexibility with working on site in Cair ...
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Customer Service Representative
منذ 6 أيام
SSC Egypt Cairo, مصرCustomer Service, Customer Satisfaction, and Customer Experience skills · Strong communication skills, both verbal and written · Ability to multi-task and manage time effectively · Ability to work well in a team · Problem-solving and decision-making skills · Prior experience in a ...
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Customer Service Representative
منذ 22 ساعة
Grouhy Cairo, مصرJob Description · Handle customers' inbound and outbound calls and inquiries (Arabic) · Provide responsive telephone support to customers, in the area of problem solving. · Explain description and specification of the company's products. · Reply to comments and open chats on soci ...