- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Managing the approved budget of the customer service department.
-
British Airways Cairo, مصرCustomer Service Duty Manager · - Sharm El Sheikh, Egypt · This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Our country's creat ...
-
French-speaking service delivery manager
منذ يومين
Atos Cairo, مصرNos salaires augmentent en 2023 · Nos seniors recherchent leurs SUPERS infirmiers · Villa Beausoleil est une entreprise familiale et ind pendante, nous imaginons, construisons et g rons des lieux de vie haut de gamme et innovants pour seniors. Nous nous engageons offrir une ...
-
Service Manager
منذ 11 ساعة
Antal International Egypt Cairo, مصرDelegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. · Handling customer complaints or concerns quickly and professionally to maintain good customer relation ...
-
Service Manager
منذ 6 أيام
Talent Pal Cairo, مصرJob Description · This role oversees project services manages installations leads a team and addresses client issues. Responsible for directing tasks monitoring projects managing contracts and providing technical support. The role involves preparing reports assessing training nee ...
-
Service Manager
منذ يوم
SSC Egypt Mea Cairo, مصرResponsibilities: · • Ensuring the correct and proper delivery of customer support services to our customers. · • Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. · • Take ownership of customers issues and fol ...
-
F&b Service Expert
منذ يوم
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Food and Beverage & Culinary · **Lieu** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non- ...
-
F&b Service Expert
منذ يومين
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Food and Beverage & Culinary · **Lieu** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **T ...
-
Guest Arrival Expert
منذ 13 ساعة
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non- ...
-
Country Lead
منذ يوم
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Country Lead**: Job Description Summary · Our service vision is to create an inspiring and welcoming place of work, offering seamless service and an exceptional experience. The Country Lead will work with energy to mo ...
-
Dir-banquet Operations
منذ يوم
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Event Management · **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · Demonstrates kn ...
-
Heart of House Specialist
منذ يومين
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Food and Beverage & Culinary · **Lieu** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **T ...
-
Technical Service Representative
منذ يوم
Xerox Cairo, مصر**About Xerox Holdings Corporation** · Ref: · PURPOSE OF ROLE: · Provides the services delivery support to the client by providing contractual break/fix · support, predominately on Office devices. Objectives of position are to deliver operational · excellence (in line with the c ...
-
Head of Technical Delivery
منذ يوم
Giza Systems EG Cairo, مصرLead the delivery of all technical delivery in projects and services activities related from a technical and business side. · - Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries. · - Guide the technical ...
-
ECCO Outsourcing Cairo, مصرHandling the customer's calls. - Solve the customer's complains - Escalating customer's problems and complains. - Follow up to fix the problems to satisfy the angry customers. - Updating the system with the customer's accurate data. - Achieve the required tasks assigned by the te ...
-
Engineer I
منذ 13 ساعة
Marriott International, Inc Cairo, مصر**Numéro de l'Emploi** · **Catégorie d'Emploi** Engineering & Facilities · **Lieu** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type ...
-
Brand Manager
منذ يوم
LAMAR Cairo, مصرPerform a range of activities to effectively market assigned products/services, such as conducting market research; overseeing product development and design; setting prices; launching new products; overseeing advertising campaigns; and monitoring sales performance. -Monitor, ana ...
-
System Analyst
منذ يوم
Etisalat Misr Cairo, مصرMaintain ERP data for Suppliers, Items, COA and FA Locations - Work in the assigned tasks by the logistics technical expert in the ERP Logistics projects. - Conduct Etisalat departments to get requirements, doing the needed analysis and providing efficient solutions. - Deploy ERP ...
-
Sales Advisor
منذ يوم
MADA for Consulting & Outsourcing Cairo, مصرBachelor Degree years of work experience. - Advanced computer skills, with professional use of Microsoft Office. - Medical Background or Strong knowledge of the medical insurance industry is a plus. · A Regional market leader in Recruitment, Information Technology, Corporate Mana ...
-
Account Manager
منذ يوم
Wellness Associate Cairo, مصرSupporting sales team in reaching sales target & objectives - Accountable for own target within 6 months to a year according to performance - Conducting telephone calls to set meeting with qualified prospects for sales team - Managing smaller accounts under supervision of sales m ...
-
Accounts Manager
منذ يوم
Diversey, Inc. Cairo, مصرScheduling and planning service portfolio for all Egypt FSR customers as per their classification. · - Standardizing the services provided to align customer operational standard. · - Budget build up including sales funnel, X-R selling and new customers acquisition to maximize the ...