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Travel Agent
منذ 5 أيام
Nagwa Egypt Cairo, مصرResponsibilty: · Responding to inquiries about our company's services and offerings. · Determining each client's requirements, including destinations, length of stay, and transit time. · Ensuring that clients pay the deposit before you commence with bookings. · Informing clients ...
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Reservations Agent
منذ أسبوع
Hilton Cairo, مصرReservations Agent - Waldorf Astoria Heliopolis · A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? · As a Reservat ...
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Front Office Agent/ Receptionist
منذ أسبوع
Hilton Cairo, مصرFront Office Agent/ Receptionist - Waldorf Astoria Heliopolis · A Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and t ...
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Supervisor Airport Services
منذ 3 أيام
The Emirates Group محافظة القاهرة, مصرJob Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agenc ...
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Reservations Agent
منذ 6 أيام
Marriot International Cairo, مصرProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Ac ...
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Reservations Agent
منذ أسبوع
IHG hotel Mea Cairo, مصرResponsibilities: · • Processes reservations by mail, e-mail, telephone and fax. · • Processes reservations from Central Reservations Office, Regional Offices, Inter-Inn reservations and travel agents reservations. · • Processes cancellations, revisions, and information updated o ...
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Consulting Finance Accounting
منذ 6 أيام
Pricewaterhousecoopers Cairo, Egypt Cairo, مصرResponsibilities: · Developing financial plans to help clients achieve their long-term and short-term financial goals. · Advising clients on taxes, retirement planning, investments, and insurance decisions, depending on their financial goals. · Assessing how certain life changes ...
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Senior Consultant
منذ أسبوعين
ey egypt Cairo, مصرResponsiblity: · Developing financial plans to help clients achieve their long-term and short-term financial goals. · Advising clients on taxes, retirement planning, investments, and insurance decisions, depending on their financial goals. · Assessing how certain life changes and ...
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Financial Senior Principal Consultant
منذ 6 أيام
Oracle Egypt Cairo, مصرResponsibilty: · Developing financial plans to help clients achieve their long-term and short-term financial goals. · Advising clients on taxes, retirement planning, investments, and insurance decisions, depending on their financial goals. · Assessing how certain life changes and ...
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Cairo Governorate Cairo, مصرAirport Ground Staff Job in Nagpur: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst You will ensure quality service and adherence ...
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Medical representative
منذ أسبوع
AstraZeneca Egypt Cairo, مصرThis is a remote · We belong to one of the top travel companies in the USA with one of the MOST AGGRESSIVE compensation plans in the industry We have been in the business for 70 Even when the world was shutdown in 2021, we still managed to produce $80 million USD in sales We hav ...
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Contact Center Team Lead
منذ أسبوع
IGT Solutions egypt Cairo, مصرLead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. · Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant me ...
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Team Leader
منذ أسبوع
IGT Solutions egypt Cairo, مصرTeam coordination in a contact center focused on delivering high quality support dedicated to leading international airlines, travel and/or tourism players · Lead team(s) of up to 25 Contact Center representatives including Supervisors · Ensuring that the project assigned to you ...
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Guest Relations Agent
منذ يومين
Accor Cairo, مصرGuest Relations AgentWhat You Will Be Doing · Review arrival lists to welcome guests · Attend to special guests (e.g. VIPs) and answer their inquiries · Provide information about amenities, area and venues and promote services · Anticipate guest needs and build rapport with custo ...
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Reservations Agent
منذ أسبوعين
IHG Hotels & Resorts Cairo, مصرProcesses reservations by e-mail, telephone and fax. · Coordinates / handles all group requirements once group sales lead established and maintain a high level of exposure in hotel, especially during conferences, incentives, etc... · Processes reservations from Central Reservatio ...
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export sales specialist
منذ أسبوع
Tawzef for Recruitment & HR Consultancy Cairo, مصر1. Develop and implement export strategies to maximize profits and minimize costs · 2. Oversee the preparation of export documentation such as invoices packing lists and bills of lading · 3. Establish and manage relationships with international partners including distributors age ...
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Sales Executive
منذ أسبوع
IHG Hotels & Resorts Cairo, مصرEstablish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that sales and revenue goals are met or exceeded. · Actively prospect and qualify new busine ...
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Senior NET Developer
منذ 6 أيام
GET Group- Egypt Cairo, مصرRelocate to Malta Dynamics 365 CE Lead Functional Consultant (Consulting/Big 4) · About our Client · Our client s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their cli ...
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Quality Evaluator specialist
منذ أسبوع
IGT Solutions egypt Cairo, مصر· Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets · Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines · Conduct team briefings on performance, Qualitative inputs, Process update ...
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Assistant Manager QA
منذ أسبوع
IGT Solutions egypt Cairo, مصر· Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets · Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines · Conduct team briefings on performance, Qualitative inputs, Process update ...
Travel Agent - Cairo, مصر - IGT Solutions egypt
وصف
Must Have GDS experience + German language is mandatory
Previous work experience in an international airline environment / operation is a valuable advantage.
Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.
Specialized skills required: Good Communication and Customer Service skills, any experience in BPO / Contact Centre will be an added advantage.
Graduate in any discipline
Willingness to search for required information from customer with a strong focus on solving clients requests.
Proficient in Microsoft Office, Outlook
Willing to work in a contact Centre environment with rotational shifts.
Key Responsibilities:
Deliver exemplary customer service via emails and phone calls.
Answer emails messaging and manage outgoing voice phone calls from/to world leading airlines customers, providing customer service support for queries related to flight changes or cancellations, lost baggage, claims.