- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.
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Front office Agent
منذ 12 ساعة
Kempinski Hotel Egypt Mea Cairo, مصرResponsibilities: · • Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests. · • Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. · • P ...
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Front Office Agent
منذ 12 ساعة
Hilton hotel Egypt Cairo, مصرResponsibilities: · Achieve positive outcomes from Guest queries in a timely and efficient manner · Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required · Ensure that the Guest Service Manager is kept fully aware ...
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Front Office Agent
منذ يوم
sunrise resorts & cruises egypt Cairo, مصرResponsibilities: · Greet guests and provide them with superb customer service. · Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. · Answer all client questions and incoming calls. · Redirect phone calls to t ...
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Call Center Agent
منذ 12 ساعة
Nestle Operational Services Worldwide SA Cairo, مصر**Call Center Agent** · **POSITION SNAPSHOT** · Company: Nestlé Business Services · Location: Cairo, Egypt. · **Position Summary** · **Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionat ...
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Air Freight Operations Team Member
منذ أسبوع
Aramex Egypt Cairo, مصرCoordinating with sales team, agents & Aramex offices to ensure all RFQ's are answered & ensure to achieve their target. · Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from. · Approach airline & vendors for net cost ...
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Delivery Team Leader Last Mile Team Leader
منذ 12 ساعة
Capiter Cairo, مصرJob Description · Accountable for orders Fulfillment. · Responsible for Assigning the delivery agents on the orders run sheet. · Responsible for Handling the delivery agents through the delivery process. · Monitoring the delivery agents performance. · Checking on ground the perfo ...
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Agent
منذ 5 أيام
MetLife egypt Cairo, مصرThis is a full-time hybrid role for an Agent located in Heliopolis. The Agent will be responsible for providing exceptional customer service, processing customer requests, promoting and selling MetLife products, and maintaining accurate records. This role will be located in Helio ...
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Sales - Property Consultant
منذ 12 ساعة
Reportage Egypt Cairo, مصرJob Description · Communication Skills: Property consultants possess strong communication skills which they employ in interacting with clients, agents, and legal attorneys · Negotiation Skills: They are able to conduct price negotiations to secure properties at a potentially prof ...
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Reservations Agent
منذ 12 ساعة
IHG hotel Mea Cairo, مصرResponsibilities: · • Processes reservations by mail, e-mail, telephone and fax. · • Processes reservations from Central Reservations Office, Regional Offices, Inter-Inn reservations and travel agents reservations. · • Processes cancellations, revisions, and information updated o ...
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Reservations Sales Agent
منذ 4 أيام
Marriott Hotels Egypt Cairo, مصرLooking for Bilingual Call Center Sales Agent for Debt Relief Transfers Campaign · Work on site in Edificio Gallegos in Tijuana. Monday through Friday and Weekends Off. · Help us qualify a freshly generated, highly interested lead for Debt Relief and just transfer. · No sales, no ...
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Hotel Yield Revenue Coordinator
منذ يوم
TUI Group egypt Cairo, مصرRole HighlightsPart-time · Hybrid/Flexible hours · $20/hr to start · Firm is based in Northfield, IL · Looking for a multi-tasker with good organizational and technology skills · Company Overview · Jamieson Financial Services helps successful, client-focused financial advisors, ...
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Logistics Coordinator
منذ يومين
Talent 360 Egypt Cairo, مصرPlan and track the shipment of final products according to customer requirements. · - Prepare accurate reports for upper management. · - Follow up on the shipment daily with Agents/suppliers and the Clearances office. · - Coordinating and revising documents from suppliers/custome ...
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Call Center Agent AFGRE CFC Outsource Role
منذ 5 أيام
al futtiam Cairo, مصرCall Center Agent | AFGRE | CFC | Outsource Role · The Call Center team is a group of highly motivated, collaborative, and fun, professionals across Egypt, looking for a member to add to the department. · What Equips You For The Role · 2-4 years of experience in customer service. ...
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Cairo Governorate Cairo, مصرAirport Ground Staff Job in Nagpur: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst You will ensure quality service and adherence ...
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HR Shared Services Rep
منذ 12 ساعة
ServiceNow egypt Cairo, مصرDeliver excellent customer service in response to Global HR queries from employees and managers, via the employee portal and live agent · Provide support to employees across all stages of the employee lifecycle · Egypt Administrative support (Benefits, Onboarding and Offboarding ...
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Live Order Agent
منذ 5 أيام
Nana Cairo, مصرJob Description · Order dispatching and segregation · Follow up with drivers and shoppers through the order lifecycle · Follow up orders of all level (Waiting for shopping, shopping, start checkout,). · Follow up orders General problems (technical, ) · Follow up on payment probl ...
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Reservations Agent
منذ 6 أيام
IHG Hotels & Resorts Cairo, مصرProcesses reservations by e-mail, telephone and fax. · Coordinates / handles all group requirements once group sales lead established and maintain a high level of exposure in hotel, especially during conferences, incentives, etc... · Processes reservations from Central Reservatio ...
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Facility Engineer
منذ أسبوع
Transmar egypt Cairo, مصرSorting all Folders by company according to content, dates, significance etc. · Creating & updating records with new files and information on the system. · Fixing minor issues in appliances & arranging for repairs when needed. · Arranging, following up and monitoring all preventi ...
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Front Desk Agent
منذ 12 ساعة
Rotana Hotel Cairo, مصرJob Description · We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward. · As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay wil ...
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Assistant Manager Quality
منذ يوم
IGT Solutions egypt Cairo, مصرLead and develop the Quality management priorities for 3 country sites in alignment with head office · Team management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processes · Act as the regional leader in all matters related to Quality ...