- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
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Cloud Infrastructure Architect vois
منذ أسبوع
Vodafone Cairo, مصر**Role purpose**: · As Cloud Infrastructure Senior Engineer for NFV (Network Functions Virtualization) we expect you to run data center lifecycle for all the European Markets, in accordance with Vodafone strategy and focused on Virtual/Containerized Network Functions (VNFs/CNFs) ...
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Analytics Executive
منذ أسبوع
NielsenIQ Cairo, مصر**Job Description**: · **About this job** · This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisio ...
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Database Consultant
منذ يوم
Orange Business Cairo, مصر**About the role**: · Deploy and operate Oracle IT systems within the Equant MHS Data centers. Perform regular day to day database operations including; Problem Resolution, Upgrades and Maintenance, Backups, Performance Monitoring and Tuning. · Incident Management · Maintain phys ...
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CX Data center NCE
منذ أسبوع
Cisco Cairo, مصرThe following skillsets are thus desired of this candidate: · Must Have : · 6-10 years within advanced / professional service role(s), 3-5 years' experience leading UCS design and implementation engagements. · Experience hyperflex design and integration. · Expert level knowledge ...
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CS Team Lead
منذ أسبوع
Nok Human Capital Cairo, مصرNOK Human Capital is hiring " Call Center Team Lead (English Speaker) " for IntouchCX, a global BPO leader in customer support industry. · About The Job · Were looking for a Call Center Team Lead (English Speaker) to provide front-line direction to our Customer Service · Repres ...
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CS Team Lead
منذ 6 أيام
Nok Human Capital Cairo, مصرNOK Human Capital is hiring Call Center Team Lead (English Speaker) for IntouchCX a global BPO leader in customer support industry. · About The Job · Were looking for a Call Center Team Lead (English Speaker) to provide frontline direction to our Customer Service · Representati ...
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FM Area Operations Manager
منذ 6 أيام
myGwork Cairo, مصرAre you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving tomorrow's problems today? Then we have an opportunity just for you We're seeking an Area Manager to join our dynamic Fulfillment Center/Sort Center/Delivery statio ...
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Lead HR Services Administrator
منذ 6 أيام
Honeywell International, Inc egypt Cairo, مصرEnsure a positive and efficient customer experience through effective delivery and execution of HR services and processes. · Partner with Centers of Excellence (Payroll, Compensation and Benefits, On-boarding, Immigration) to meet customer needs and implement process improvements ...
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Sales Manager
منذ أسبوع
ssc egypt Cairo, مصرOpen Position: Pre-Sales Consultant (Digital Product) · An well-recognised Digital Solution Provider company in Malaysia is currently looking for Pre Sales Consultant to join them in the Selangor · Key requirements include:Strong knowledge and understanding in advanced digital t ...
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HR Assistant
منذ أسبوع
myGwork Cairo, مصرThe HR Assistant is a hands-on role that provides HR support to our customer service centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Tasks vary in volume an ...
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Senior UI Developer
منذ أسبوع
ILERRA Cairo, Egypt Cairo, مصرOnceHub () is an innovative and thriving Software-as-a-Service (SaaS) company that provides Engagement Acceleration Solutions to organizations · We are a remote company spread across seven countries and five continents which means that collaboration and diversity are at the hear ...
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Senior Warehousing Strategy Expert
منذ 3 أيام
DAI Cairo, مصرReview the current report and propose action plan for the updated work. · Design one day value chain brainstorming event to discuss market current updates including; challenges, and opportunities to expand market growth. · Lead the conduct of value chain mapping and analysis of t ...
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DAI Cairo, مصرReview the current report and propose action plan for the updated work. · Design one day value chain brainstorming event to discuss market current updates including; challenges, and opportunities to expand market growth. · Update and contact an introductory market overview. This ...
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adidas Cairo, مصرPurpose & Overall Relevance for the Organization: · Coordinate E2E distribution center operations for all channels in Jordan. · Coordinate E2E distribution center operations for Ecom in Egypt. · Support coordinating distribution center operations for all channels in Egypt. · Ensu ...
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Senior Packaging Strategy Expert
منذ 3 أيام
DAI Cairo, مصرReview the current report and propose action plan for the updated work. · Design one day value chain brainstorming event to discuss market current updates including; challenges, and opportunities to expand market growth. · Lead the conduct of value chain mapping and analysis of t ...
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English Teacher
منذ أسبوع
Hilton Cairo, مصرOnceHub () is an innovative and thriving Software-as-a-Service (SaaS) company that provides Engagement Acceleration Solutions to organizations · We are a remote company spread across seven countries and five continents which means that collaboration and diversity are at the hear ...
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Commercial Sales Executive
منذ أسبوع
SAP Cairo, مصر دوام كاملJob Summary · Territory and Account ManagementDrive incremental revenue within assigned territory –closing deals end to end to meet or exceed quota · Take on territory coverage, forecasting, planning & strategy and effectively communicating and updating plan with key stakeholders ...
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MSIP Head of Planning and Design
منذ أسبوع
GET Group- Egypt Cairo, مصرThis is a remote · Are you a Student looking out for an Internship Opportunity, Apply for the Abhyaz · MTC is looking for Operations Executive Intern who wants to gain industry experience in performing administrative tasks and supporting our Operations If you are ready to start ...
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Senior Full Stack Developer
منذ أسبوع
GET Group- Egypt Cairo, مصرThis is a remote · Are you looking for an Internship Opportunity, Apply for the Abhyaz · MTC is looking for HR Generalist Intern who wants to gain industry experience in performing HR processes and If you are ready to start your HR Professional career and get real time experie ...
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Consulting Accounting Advisory
منذ 5 أيام
PWC Egypt Cairo, مصرAbout the Role · HerMD is seeking a full-time Medical Assistant (MA) to perform various office and clinical duties to keep our women s healthcare practice running efficiently in Berry Farms, TN · As a physician-founded practice, we understand the challenges medical providers expe ...