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    Client Services Executive - Cairo, مصر - Teradata Cairo, Egypt

    Teradata Cairo, Egypt
    Teradata Cairo, Egypt Cairo, مصر

    منذ 6 أيام

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    وصف

    Responsibilities:

    • Cultivating solid relationships with clients through the provision of exceptional after-sales service.
    • Creating a positive onboarding experience for new clients.
    • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
    • Identifying ways to overcome clients' initial dislike of company products.
    • Maintaining an accurate record of all existing and potential clients.
    • Responding to client inquiries in a timely and professional manner.
    • Training and providing overall guidance to client service employees.
    • Organizing training seminars to enable clients to fully utilize product features and benefits.
    • Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
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