- Attending training sessions to grow knowledge of products and to develop customer service skills.
- Resolving phone, walk-in, mail, fax, and email customer inquiries.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
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General Accountant
تم العثور عليها في: DrJobEN AE A2 - منذ 5 أيام
NAOS Solutions egypt Cairo, مصرWe are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone inte ...
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Revenue Analyst
تم العثور عليها في: DrJobEn EG S2 - منذ يوم
Hilton Egypt Cairo, مصرResponsible for optimising the hotel revenue stream and generating index against competing hotels in the marketplace · Analyse hotel activity data and present to the Sales Team and associated groups so to assist in determining a pricing strategy and sales forecast that maximise h ...
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Oracle Functional Consultant
تم العثور عليها في: DrJobEn EG S2 - منذ 5 أيام
Rekrut by Talent 360 egypt Cairo, مصرImplement and configure Oracle NetSuite for clients. · Train end-users in specific modules of ERP applications · Provide post-sales support as needed. · Collect requirements, analyze businesses and execute process workshops. · Identify, develop and integrate NetSuite solution to ...
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Survey Specialist
تم العثور عليها في: Manatal GBL S2 T2 - منذ يومين
Nok Human Capital Cairo, مصرNOK Human Capital is hiring "Guest Survey Associates" for US account located in Salah Salem St, Nasr City. · Job Responsibilities: · 1) Make outbound calls to US citizens asking about how well was their accommodation · 2) Build sustainable relationships and trust with customer ac ...
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Cro
تم العثور عليها في: DrJobEn EG S2 - منذ 5 أيام
EG BANK egypt Cairo, مصرResponsibilities: · Collaborating with Project Manager to set targets for clinical monitoring staff, and ensuring the recording of trial in compliance with project goals. · Creating and implementing study-specific clinical monitoring tools and documents. · Creating and overseeing ...
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Survey Specialist LTS Q224
تم العثور عليها في: DrJobEn EG S2 - منذ يوم
Nok Human Capital Cairo, مصرNOK Human Capital is hiring Guest Survey Associates for US account located in Salah Salem St Nasr City. · Job Responsibilities: · 1) Make outbound calls to US citizens asking about how well was their accommodation · 2) Build sustainable relationships and trust with customer accou ...
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ETIC Network Information Security NIS
تم العثور عليها في: DrJobEn EG S2 - منذ 21 ساعة
PwC Cairo, مصرETIC, Network Information Security (NIS) - Senior Associate (Egypt) · High level understanding of professional services industry business model, service offerings, and threat landscapes. · Aligning technical and the business world – ability to influence. · Capable of interacting ...
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Operations Intern Inventory Control and Quality Assurance
تم العثور عليها في: DrJobEn EG S2 - منذ 21 ساعة
Souq for E-Commerce LLC egypt Cairo, مصر· • Diving deep into data, mapping processes and problems · • Offering and testing potential solutions and implementing the best one(s) · • Interacting with highly efficient managers, technology development teams, and front-line Associates, thinking broadly about solutions to th ...
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Senior Community Management Associate
تم العثور عليها في: DrJobEn EG S2 - منذ 5 أيام
Careem Egypt Cairo, مصرThe primary purpose of this position is to assist customers with their health care needs by filling prescriptions, providing clinical services and excellent customer service while supervising Pharmacy associates. Frequent independent judgments are essential. All duties described ...
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Flyegypt Careers – Senior Payroll Accountant
تم العثور عليها في: beBee S2 EG - منذ 3 أيام
FlyEgypt Cairo, مصر دوام كاملJob Responsibilities: · Responsible that all documentation is available and/or stored properly and adequately. · Manage details and scheduling for all special pay cycles such as bonus payments, yearly or semi-annual loads & adjustments related to vacation, sick & related payouts. ...
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Customer Support Trainer
تم العثور عليها في: DrJobEn EG S2 - منذ 21 ساعة
Nok Human Capital Cairo, مصرNOK Human Capital is hiring Customer Support Trainer for a US Fitness App company. · Job Description · We are seeking a diligent and detailoriented Quality Assurance Specialist to join a US fitness app company. As a pivotal team member you will play a key role in ensuring that ou ...
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CS Quality Assurance
تم العثور عليها في: DrJobEn EG S2 - منذ 21 ساعة
Nok Human Capital Cairo, مصرHi @Ahmed Al Kaffas NOK · NOK Human Capital is hiring Customer Support Quality Assurance for a US Fitness App company. · Job Description · We are seeking a diligent and detailoriented Quality Assurance Specialist to join a US fitness app company. As a pivotal team member you wil ...
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CS Quality Assurance
تم العثور عليها في: Manatal GBL S2 T2 - منذ أسبوع
Nok Human Capital Cairo, مصرNOK Human Capital is hiring "Customer Support Quality Assurance" for a US Fitness App company. · Job Description · We are seeking a diligent and detail-oriented Quality Assurance Specialist to join a US fitness app company. As a pivotal team member, you will play a key role in en ...
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CS Trainer
تم العثور عليها في: Manatal GBL S2 T2 - منذ أسبوع
Nok Human Capital Cairo, مصرNOK Human Capital is hiring Customer Support Trainer" for a US Fitness App company. · Job Description · We are seeking a diligent and detail-oriented Quality Assurance Specialist to join a US fitness app company. As a pivotal team member, you will play a key role in ensuring that ...
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Administrative Assistant
تم العثور عليها في: DrJobEn EG S2 - منذ 21 ساعة
Novartis Pharmaceuticals Cairo, مصرGeneral administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members. · • Interaction: Informs, advises, and supports the team and associates from outside the team on process ...
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Administrative Assistant
تم العثور عليها في: DrJobEn EG S2 - منذ 21 ساعة
myGwork Cairo, مصرGeneral administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members. · Interaction: Informs, advises, and supports the team and associates from outside the team on processes ...
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Commissioning Engineer
تم العثور عليها في: DrJobEn EG S2 - منذ 3 أيام
Hitachi Energy Egypt Cairo, مصرResponsibilities: · • Executing the installation supervision and system commissioning safely following all safety standards of Hitachi Energy as well as the customer. · • Reporting hazards, near misses at working location back to the office for records and further improvement. · ...
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Junior System Administrator
تم العثور عليها في: DrJobEn EG S2 - منذ 5 أيام
SSC Egypt Cairo, مصرParticipate in the global computer support team - maintaining hub, vessel, and remote in-country center seismic data processing computer systems. · Travel as required and assist in the onsite installation and maintenance of remote seismic data processing computer systems · Instal ...
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RPA Senior Consultant
تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام
GB Corp Cairo, مصرBrief Company Intro · United Health System is a well known provider for healthcare services within United States. · United Health System has always strived to be Customer-oriented, Compassionate, Candid and Compliant. We are committed for your success. You can count on us · We b ...
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Operations Intern
تم العثور عليها في: beBee S2 EG - منذ 21 ساعة
Amazon. Cairo, مصر فترة التدريبAmazon is looking for ambitious, curious and versatile individuals to join our unique world as interns. Our Amazon internship will provide you with an exceptional opportunity to experience a fast-paced, dynamic and internationally diverse environment; it will boost your resume, a ...