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    Quality Specialist Customer Service and call center - Cairo, مصر - Giza Systems Egypt

    Giza Systems Egypt
    Giza Systems Egypt Cairo, مصر

    تم العثور عليها في: DrJobEn EG S2 - منذ يومين

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    وصف

    Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness

    Review, highlight and report process levels gaps and areas of opportunities

    Validate, track and ensure accurate and detailed feedback is uploaded for every monitored transaction

    Observe, perform and realize processes improvement initiatives and deliver results

    Monitor, validate and raise violations for issues impacting customer and business with the followed violations process

    Ensure and oversee applying a low variation in calibration.

    Create, share and provide timely floor dipstick reports on new briefing and updates

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