- Receive and respond to calls
- Provide guidance and solution for routine problems or queries to ensure problem resolution with specified time scales.
- Escalate complex problems to the relevant person and ensure the caller is apprised of his action
- Provide monitoring of the systems to ensure smooth operations
- Set up equipment to given parameters so it can operate to the required outputs and tolerances Operate the equipment to produce the required results in line with given work schedules
- Identify and equipment malfunctions, make adjustments if possible or inform supervisor promptly so repairs can be affected
- Maintain and improve personal knowledge of IT systems by attending internal and external training courses
- Bachelor's degree in Engineering/Computer Science.
- 0-2 years of experience in data center.
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Sr. Specialist, Customer Center
منذ أسبوع
Orange Cairo, مصرWelcome customers to the customer center. -Handle customer's complaints and inquiries and provide solutions to their problems. -Sell mobinil products and services and ensure proper collection of required documents. -Sell value added services to customers. -Coordinate with other d ...
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adidas Cairo, مصرPurpose & Overall Relevance for the Organization: · Coordinate E2E distribution center operations for all channels in Jordan. · Coordinate E2E distribution center operations for Ecom in Egypt. · Support coordinating distribution center operations for all channels in Egypt. · Ensu ...
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HR Shared Services Center specialist
منذ 5 أيام
Deloitte Egypt Cairo, مصرDuring your tenure as Onboarding, Offboarding and Employee Services Experienced Associate, you will conduct onboarding and employee exit activities for the employees within the assigned region; resolve ServiceNow tickets related to employee services and execute compensation and b ...
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adidas egypt Cairo, مصرPlan and coordinate the day-to-day DC Operations activities: inbound, pick and pack, documentation, dispatches. · Close follow up and monitoring 3PL activities and raising flags to avoid any delays and/or complaints. Manage the L0 and L1 costs for the DC, timely complete all the ...
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Giza Arabia Systems Cairo, Egypt Cairo, مصرPerform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness · - Review, highlight and report process levels gaps and areas of opportunities · - Validate, track and ensure accurate and detailed feedback is uploaded for every ...
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Giza Systems Egypt Cairo, مصرPerform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness · Review, highlight and report process levels gaps and areas of opportunities · Validate, track and ensure accurate and detailed feedback is uploaded for every mon ...
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Airline Reservation Specialists
منذ 21 ساعة
Sutherland Egypt Cairo, مصرCalling all travel enthusiasts · Golden opportunity to join a top airline as a Flight Reservation specialist **(English call center)** · Are you: · - **A fluent English speaker?**: · - **Looking for a dynamic career change?** · We offer: · - **Entry-level positions (no experienc ...
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AGODA Egypt Cairo, مصرWe are currently looking for a Project Engineer for one of our · Position Summary: · The role of a Project Engineer ensures that all project deliverables comply within the requirements of the project and align with the parameters outlined in the Project · Duties & Responsibilit ...
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Receptionist Vodafone-VOIS
منذ 3 أيام
vodafone Cairo, مصرService Description: Obtains history and completes physical examinations of patients incarcerated in the County Evaluates and treats patients as medically indicated in compliance with CHS policies and Documents patient encounters according to CHS protocols in a Subjective/Objecti ...
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Backend Developer
منذ 4 أيام
Keys Group Services Cairo, مصرAutoruiten Specialist Carglass · Je bent een echte verbinder en staat graag klaar voor een ander? En lijkt het je geweldig om klanten snel en veilig op weg te helpen? Dan biedt Carglass jou de kans om je te ontwikkelen als autoruiten Lees je hieronder mee? · Zo ziet de functie e ...
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Director Creative Services
منذ يوم
الجامعة الامريكية فى القاهرة Cairo, مصرWork on and oversee, in collaboration with designers, editor/proofreader, and a web specialist, the design, development and production of all creative print and web media of materials aimed at promoting or publicizing the University or any of its schools, departments, centers, or ...
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Contact Center Analyst
منذ أسبوع
Nestlé Cairo, مصرContact Center Analyst is the operational specialist capable of applying operational knowledge to drive initiatives & process improvements through continuous assessments and analysis to provide top-notch service · A DAY IN THE LIFE ... · Execute accurately and timely daily operat ...
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Reservations Sales Agent
منذ 3 أيام
Marriott Hotels Egypt Cairo, مصرLooking for Bilingual Call Center Sales Agent for Debt Relief Transfers Campaign · Work on site in Edificio Gallegos in Tijuana. Monday through Friday and Weekends Off. · Help us qualify a freshly generated, highly interested lead for Debt Relief and just transfer. · No sales, no ...
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Country Programme Manager
منذ 6 أيام
unido egypt Cairo, مصرAutomotive Product Specialist/Genius · ***Offering a $9,000 Per Month GUARANTEE See dealer for details.*** · We are looking for self-motivated, goal-oriented and enthusiastic presence in a team environment. If you have excellent customer service and organizational skills, you wil ...
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Senior Technical Operations Engineer
منذ أسبوع
Beltone Financial egypt Cairo, مصرWe are looking for a Technical Operations Engineer to join Beltone Holding, you will play a vital role in ensuring the smooth and efficient operation of the platforms and systems. You will work closely with the end users, and other technical teams to provide timely and effective ...
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PEC Reporting Specialist
منذ 5 أيام
Nestlé Cairo, مصرPEC & Reporting Specialist · Bachelor's degree, preferably B. Commerce or B. Admin · 1-2 years' experience in the same field. · Position Summary · Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment ...
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Al-Azhar University Cairo, مصرJOB SUMMARY: The Clinical Pharmacy Specialist provides pharmaceutical care services through direct interaction with patients and providers, at the highest level of clinical practice, working in close collaboration with other clinical team members and serves as a consultant for in ...
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Purchase-to-Pay Specialist
منذ يومين
Signify Netherlands B.V. Cairo, مصر دوام كاملWe're looking for a Purchase-to Pay Specialist to join our P2P Team in Cairo, Egypt. · Working for us means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and ca ...
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international finance corporation Cairo, مصرinternational finance corporation · IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportun ...
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Commercial Sales Executive
منذ أسبوع
SAP Cairo, مصر دوام كاملJob Summary · Territory and Account ManagementDrive incremental revenue within assigned territory –closing deals end to end to meet or exceed quota · Take on territory coverage, forecasting, planning & strategy and effectively communicating and updating plan with key stakeholders ...
Data Center Specialist - Cairo, مصر - المصريه للاتصالات
وصف
Job requirements: