- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
- Hiring and training new customer service agents.
- Managing the approved budget of the customer service department.
- Staying informed on the latest industry techniques and methods.
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Product Care Manager
منذ يومين
Electrolux Cairo, مصرResponsibilities: · Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. · Handling customer complaints or concerns quickly and professionally to maintain go ...
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Care Technical Manager
منذ 4 أيام
nokia egypt Cairo, مصرWe have a fantastic opportunity for a Live Event Video Technician to join the team at Creative Technology Ireland You will work onsite with the setup, configuration and derig of video equipment for a variety of live · We are looking for an individual with excellent communication ...
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Corporate Care Program Manager
منذ 4 أيام
Cairo Governorate, EgyptCairo Cairo, مصرResponsiblity: · Creating and updating personalized care plans for patients. · Collaborating with patients' families, friends, and social supports in developing treatment plans. · Identifying and recruiting high-quality healthcare providers. · Interacting with healthcare provider ...
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Marketing Manager Beauty Care
منذ 18 ساعة
IFFCO Cairo, مصرUnderstand, reflect & practice IFFCO's vision & values for developing and delivering Annual Marketing/ Category/ Product Group/ Brand Plan in respect of Volumes, Market Share and Margins in Domestic markets; as consistent with the annual business plan. · For generating long term ...
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Dir-Food Beverage
منذ يومين
Marriott Hotels Egypt Cairo, مصرBlackridge Group recrute pour l un de ses clients historiques un Funds Services Senior Officer · DESCRIPTION DE POSTE : · Vous aurez lenti re responsabilit dun compte client et, ce titre, vous serez le principal agent de liaison et le point de contact pour toutes les questions r ...
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Guest Arrival Expert
منذ 3 أيام
Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Cairo, مصرGreeting guests upon arrival and making them feel welcomed. · Administering check-ins and check-outs. · Providing front desk services to guests. · Assigning rooms and taking care of administrative duties. · Delivering mail and messages. · Processing guest payments. · Coordinating ...
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Guest Experience Expert Guest Service Agent
منذ 4 أيام
Marriott Hotels Egypt Cairo, مصرResponsibilities: · Greeting guests upon arrival and making them feel welcomed. · Administering check-ins and check-outs. · Providing front desk services to guests. · Assigning rooms and taking care of administrative duties. · Delivering mail and messages. · Processing guest paym ...
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Sales Representative Alex Cairo Tanta Assuit
منذ 4 أيام
A-part Auto Cairo, مصرWe are looking for a committed Physical Therapist to act as the patient s partner throughout the trip of restoring motion and ensuring that the client will function at their personal best. You will maximize the quality of life and movement potential within the spheres of promotio ...
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Team Assistant
منذ يومين
world health organziation Cairo, مصرOur client is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme. · They are embarking on an exciting programme of change that will transform their organisation and ways of working by implementing a new target operating ...
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Guest Service Expert
منذ 3 أيام
Marriott Hotels Egypt Cairo, مصرResponsiblity: · Greeting guests upon arrival and making them feel welcomed. · Administering check-ins and check-outs. · Providing front desk services to guests. · Assigning rooms and taking care of administrative duties. · Delivering mail and messages. · Processing guest payment ...
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Mobile Architect
منذ 4 أيام
Atos Cairo, مصرTPF Recruitment is currently working with an impressive Top 30 chartered accountancy practice who are looking for a Payroll Assistant Manager to join their East Kent office. The payroll Assistant Manager is a key member to their payroll team and will be reporting directly to the ...
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Al-Azhar University Cairo, مصرWarehouse Material Handlers are a key contributor in meeting production targets and delivery The Material Handler delivers raw material to production areas, maintains organized storage spaces, and transports unneeded Material Handlers also prepare pallets for shipment, remove was ...
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Restaurant Supervisor
منذ 4 أيام
Fairmont Hotels & Resorts Cairo, مصرEnsure correct grooming standards are followed at all times · Responsible for the smooth operation of his/her specific area · Follow the Care Programme at all times · Follow up on all financials, LQA, Forbes and TrustYou targets · Is aware of the daily, monthly and yearly financi ...
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Project Assistant Case Management
منذ 4 أيام
International Organization for Migration Cairo, مصرMeeting with clients on a regular basis. · Establishing and maintaining effective relationships with key stakeholders. · Proactively managing providers. · Working in accordance with relevant legislation, health care best practices, and internal policy and procedure. · Accurately ...
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ETIC Microsoft Dynamics
منذ 5 أيام
PWC Egypt Cairo, مصرSeeking project manager to help with the work, ensure the projects stay on track and deadlines are met. If legislation is introduced and passed to create a program similar to the Child Care Stabilization Grant program, DHS would need this project manager to assist with the transi ...
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Medical Officer
منذ 4 أيام
cinfo egypt Cairo, مصرResponsibilities: · Contributing clinical expertise to patient care and providing guidance to junior physicians. · Performing administrative duties and risk management. · Ensuring the highest standards in patient care are maintained. · Verifying complex diagnoses and facilitating ...
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Care Center Officer
منذ يومين
Allianz Worldwide CareEgypt Cairo, مصرResponsibilty: · Contributing clinical expertise to patient care and providing guidance to junior physicians. · Performing administrative duties and risk management. · Ensuring the highest standards in patient care are maintained. · Verifying complex diagnoses and facilitating tr ...
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Procurement Team Leader
منذ 4 أيام
hitachi careers Cairo, مصرA specialty hospital located near Lubbock, TX is seeking a full-time, permanent Registered Nurse, Case Manager (RN) to join a team Great benefits Central location near Texas Tech · Registered nurses (RNs) who must have the ability to develop, implement, and evaluate individualiz ...
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Senior Azure DevOps Engineer
منذ يومين
2P Perfect Presentation Cairo, مصرPosition Summary · The Manager of Strategic Planning is responsible for creating/implementing project work plans, managing planning processes, and completing deliverables supporting business development and strategic The Manager develops the infrastructure and systematic processe ...
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Bakery seller
منذ 4 أيام
Panda Egypt Cairo, مصرPlans, coordinates, monitors, and improves clinical care and Leads multiple small to medium scale, service or unit specific, performance improvement Combines the clinical acumen required to change practice with the leadership skills to influence clinical processes, systems, and E ...