- Plan and supervise the day to day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
- Coordinates and monitors the work of direct subordinates and verifies that all receptionists are well groomed in order to ensure clients' satisfaction and adherence to service standards.
- Carry out training for new employees and on the job training. Motivates staff to bring about excellent performance.
- Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
- Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests' specific requirements are addressed in an efficient manner.
- Keep abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests.
- Constant training of subordinates.
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Supervisor-front Office
منذ أسبوع
Marriott International, Inc Cairo, مصر**No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo** Non-Man ...
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Front Office Supervisor
منذ أسبوع
Radisson Hotel Group Cairo, مصرSupervise the efficient operations of reception including check in/out procedures · Support team members in handling guest requests and enquires to ensure a positive outcome is achieved · Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of ...
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Front Office Supervisor
منذ أسبوع
Hilton hotel Egypt Cairo, مصرResponsibilities: · • Supervise Front Office operations during your assigned shift to a consistently high standard · • Ensure your shift team have current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events · • Ad ...
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Technical office supervisor
منذ أسبوع
مكتبة مصر العامة Cairo, مصرLeading multi-disciplinary team is looking for a Senior Commissioning Engineer/Project Manager for their Columbus, Ohio team · Responsibilities: · Project/Client management · Assist with business development including proposal preparation/administering contracts · Manage project/ ...
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Front Office Admin Supervisor
منذ 5 أيام
Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Cairo, مصرSupporting, training, and supervising front office staff. · Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. · Handling customer complaints and special requests. · Scheduling staff shifts and managing other HR-related task ...
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Talent Acquisition Supervisor
منذ أسبوع
DisasterCare Cairo, مصرJob Title: HR Supervisor · Location: Remote · Company: Disaster Care · **Job Description**: · Join Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to · supporting communities across London. At Disaster Care Capital, we are committed to ...
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Physical Education Teacher
منذ أسبوع
SABIS Network Cairo, مصر**Job Number** · EGYPT00124 · **Job Type** · Teaching · **School / Entity Name** · The International School Of Choueifat, Cairo · **Department** · Teaching & Academics · About SABIS · SABIS is a global education network that has an active presence in 21 countries on five continen ...
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Senior Treasury Accountant
منذ أسبوع
Gama Construction Cairo, مصرCoordinate with the collection team to direct the client cheques to the assigned bank. · - Send the collected cheques to the bank when reaching the due date. · - Issue the Letter of guarantee between the company and the sub-contractors. · - Issue the cheques of the department bas ...
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Hilton Cairo, مصرHousekeeping - Order Taker - Waldorf Astoria Heliopolis · As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. · * ...
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R&d Formulation Supervisor
منذ 6 أيام
Multicare Egypt for Pharmaceutical Industries Cairo, مصر**MultiCare** Egypt for Pharmaceutical Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevaili ...
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Factoring Deputy Manager
منذ 6 أيام
Pillars Consultancy Cairo, مصرJob Title: Manager - Factoring Deputy Manager · Direct Supervisor: Chief Marketing Officer /Factoring · Summary for Job: · Targeting prospective accounts to achieve predetermined objectives of the organization and strategically management the the portfolio performance and utiliza ...
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Administrative Assistant/receptionist
منذ أسبوع
Pathfinder International Cairo, مصر**Project Description**: · The OSRA program is five-year USAID-funded project. The goal of the OSRA program is to improve family health outcomes by reinforcing the national family planning and reproductive health (FP/RH) program in partnership with the Ministry of Health and Popu ...
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Hotel Cleanliness Supervisor
منذ 6 أيام
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Housekeeping & Laundry · **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Inspect gu ...
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Hotel Cleanliness Supervisor
منذ 4 أيام
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Housekeeping & Laundry · **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Inspect guest roo ...
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Remote Position for Data Entry Assistant
منذ أسبوع
Talents Mine egypt Cairo, مصرResponsibilities: · Gathering, collating, and preparing documents, materials, and information for data entry. · Conducting research to obtain information for incomplete documents and materials. · Creating digital documents from paper or dictation. · Reviewing all documents and in ...
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Front Office Agent
منذ أسبوع
Hilton Egypt Cairo, مصرAchieve positive outcomes from Guest queries in a timely and efficient manner · Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required · Ensure that both the Front Office Manager and Reception Supervisors are kept f ...
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Embedded Systems Engineer
منذ أسبوع
Shift EV egypt Cairo, مصرSpeech-Language Pathologist · FULL Time SNF- · JOB SUMMARY · The Speech-Language Pathologist plans, conducts and evaluates the treatment program for individuals with disorders in the comprehension and production of speech and language, as set forth by the American Speech-Languag ...
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Recruitment Supervisor
منذ أسبوع
EgyCham Cairo, Egypt Cairo, مصرThis is a full-time on-site role for a #Recruitment Supervisor in Nasr City. The Recruitment Supervisor will be responsible for designing and implementing the recruitment process, keeping track of recruiting metrics, managing internal & external recruitment processes, sourcing, s ...
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Front Desk Supervisor
منذ 6 أيام
Hilton Cairo Zamalek Residences Cairo, مصر دوام كاملA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities b ...
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معاهد العبور Obour City, مصرKEY ROLES & RESPONSIBILITIES · - Cleans and maintains areas of responsibility according to set standards and procedures · - Replenish guest supplies · - Ensure guests requests are promptly and courteously met · - Report damage or malfunction in hotel rooms/areas to Supervisor · - ...
Front Office Supervisor - Cairo, مصر - Kempinski Hotel Egypt Mea
وصف
Responsibilities: