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    Vodafone Egypt- Customer Care Advisor - Cairo, مصر - vodafone egypt

    vodafone egypt
    vodafone egypt Cairo, مصر

    تم العثور عليها في: DrJobEN AE A2 - منذ يومين

    Vodafone Egypt background
    وصف

    Responsibilities:

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.
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