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Cairo

    Reservation Agent - Cairo, مصر - Intercontinental Hotels Group egypt

    Intercontinental Hotels Group egypt
    Intercontinental Hotels Group egypt Cairo, مصر

    منذ يوم

    Default job background
    وصف

    Responsibilty:

    • Assisting and advising customers who may be choosing from a variety of travel options.
    • Making reservations for customers based on their various requirements and budgetary allowances.
    • Checking the availability of accommodation or transportation on the customers' desired travel dates.
    • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
    • Processing payments and sending confirmation details to customers.
    • Sorting out any issues that may arise with bookings or reservations.
    • Selling and promoting reservation services.
    • Answering any questions customers might have about the reservation process.
    • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
    • Providing support to customers who may need to amend or cancel a reservation.
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