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    Executive Reports Team Leader - Cairo, مصر - CARMA

    CARMA
    CARMA Cairo, مصر

    منذ أسبوع

    Default job background
    وصف

    Manage and motivate the quality control editors by providing timely and efficient executive reports services, as per Company policy and client requirements.

    Roles and Responsibilities

    • Implement directives and communicate them to the team, thus ensuring they always work based on updated information
    • Understand thoroughly client expectations, thus ensuring all data and reports delivered reflect the client requirements and respect the deadlines agreed upon
    • Coordinate distribution of tasks as per the Deputy Executive Reports Manager directives
    • Provide the Deputy Executive Reports Manager with regular feedback on team members
    • Support and guide QC editors, evaluate their performance and recommend trainings, when need be, in coordination with the Executive Reports Manager
    • Handle training of current team members and new joiners
    • Support the research, editing and QC of the reports through continuous coordination with the Deputy Executive Reports Manager
    • Handle editing and QC tasks related to key accounts
    • Follow-up on report archiving on Next cloud, so that all deliverables are centralized
    • Handle communication with the commercial teams
    • Brief the team on new accounts' tasks, requests, as well as the client background and the required information from Client Service before activation
    • Implement Quality Assurance check and conduct weekly quality spot-checks
    • Comply with CARMA policies and procedures and support CARMA mission and vision
    • Perform other job-related duties as assigned by direct manager
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