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    Executive Level Assistant Manager - Cairo, مصر - Hilton hotel Egypt

    Hilton hotel Egypt
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    وصف


    Responsibilities:




    • Manage the performance of the Executive Lounge in the hotel
    • Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
    • Handle enquiries and complaints, promptly and efficiently
    • Ensure that all Guest supplies and amenities are offered and replenished to the required standards
    • Manage a Team that is current with all hotel services as well as VIP requests and special events and that demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
    • Ensure the Team projects a professional manner with an emphasis on hospitality and Guest service
    • Ensure the Team complies with Hotel security, fire regulations and all health and safety legislation
    • Executive tasks as instructed by the Executive Lounge Supervisor or Manager
    • Serve your role and Team in an environmentally-conscience manner

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