- Attending training sessions to grow knowledge of products and to develop customer service skills.
- Resolving phone, walk-in, mail, fax, and email customer inquiries.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
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Receptionist
منذ 4 ساعات
Live Connections Cairo, مصرReceiving and welcoming visitors or clients and directing them to the appropriate official or office. · Ensure that the reception area is tidy and contains all the necessary office supplies such as pens, booklets and workplace papers. · Answer and transfer incoming phone calls. · ...
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Plumbing technician
منذ أسبوع
Wadi Degla Trading Cairo, مصرYou are in charge of the operation of a single store. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional Guest experiences, it s up to you to make your store a success. · Requirements · Restaurant Managers a ...
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System Operations Engineer
منذ 5 أيام
fawry egypt Cairo, مصرTitle: Cisco Identity Engine Service Operations Engineer · Duration: 12 Months · Client: Comptroller of the Currency · Location : Washington DC · Job Description:Two (2) years of direct experience applying endpoint access. · control and network device administration using Cisco ...