- Transform the SW Services portfolio to cloud-native solutions
- Actively contribute on the success of the entire CSW product portfolio.
- Develop strategies to deliver high-quality cloud services to customers
- Manage all aspects of services delivery, including scoping, planning, deployment, and support
- Provide leadership and guidance to the services delivery team
- Collaborate with cross-functional teams to ensure smooth delivery of services and improve SW offerings
- Manage customer relationships and act as a primary point of contact for service-related inquiries and issues
- Continuously monitor and improve service delivery processes to ensure efficiency and effectiveness, ensuring that service level agreements are met or exceeded
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Pr and Customer Service Section Head
منذ يومين
JOBMASTER Human Capital Solutions Cairo, مصرDealing with Customers face to face · Experience in face to face customer service · Founded in 1995 by a group of young entrepreneurs, JOBMASTER initially started as a pioneering recruitment firm serving the Egyptian market from entry to executive levels. Gaining rapid acclaim th ...
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Head of Ancillary Services
منذ يوم
Nile Egyptian Schools Cairo, مصرPlanning and coordinating social service work, preparing schedules for distributing work to the department's employees, determining the role of each of them, following up on them, and evaluating their performance. Supervising social workers and guiding them to the latest methods ...
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Head of SW Services
منذ 6 أيام
Ericsson Egypt Cairo, مصرResponsiblity; · Discussing potential projects and their parameters with clients, executives, and software developers. · Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, ...
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Customer Service Head
منذ ساعتين
EG BANK egypt Cairo, مصرResponsibilities: · Supervising day-to-day operations in the customer service department. · Responding to customer service issues in a timely manner. · Creating effective customer service procedures, policies, and standards. · Developing customer satisfaction goals and coordinati ...
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Orange Business Services Egypt Cairo, مصرResponsibilities: · Work closely with the CoE Head and security management team to achieve the center business and operational objectives. · Oversee service transition process across its lifecycle (valdiation, project management, technical implementation, HOTO,...,decommission), ...
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Head of Security Service Transition
منذ ساعتين
orange digital ventures Cairo, مصرA reputable engineering consulting firm is currently seeking a Senior Bridge Engineer for their Columbus, Ohio team · Responsibilities: · Collect/analyze data, including field inspection of bridges/structures · Develop studies, alternative design concepts, detailed structure pla ...
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Cash Service Operations Head
منذ ساعتين
GET Group- Egypt Cairo, مصرKey Duties and Responsibilities: · Review month end net asset valuation packages · Review year-end Financial Statements and work directly with external auditors and client to ensure accuracy of each fund s annual reports · Interact with client and other shared services teams to o ...
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Head of Security Service Transition
منذ ساعتين
orange business services Cairo, مصرResponsibilities: · Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes. · Analyzing any internal requests for changes and consulting with management to deny or approve the proposed changes. · Creating trans ...
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Head of Security Service Transition
منذ ساعتين
orange business services Cairo, مصرResponsiblity: · Collaborating with department managers to determine security needs. · Planning and implementing comprehensive security strategies. · Controlling the security operations budget, monitoring expenses, and documenting processes. · Supervising, recruiting, and trainin ...
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Head of Cloud Software Services Egypt
منذ أسبوع
real egypt Cairo, مصرResponsibilty: · Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions. · Modifying and improving existing systems. · Educating teams on the implementation of new cloud technologies and initiatives. · Designing, developing and deplo ...
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Antal International Egypt Cairo, مصرOverseeing the review and approval of journal entries · Account reconciliations and flow of transactions into the different companies' General Ledgers · Oversee month-end, quarter-end and year-end closing activities to ensure smooth and efficient accounting process. · Oversee fix ...
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Admin Services Section Head
منذ 4 أيام
NATCO Mercedes-Benz Giza, مصرJob Description · Managed (Fleet/Cafeteria/Scrap/Furniture) · Oversee facilities services and maintenance · Purchase new material as needed · Offer Solutions for improvement · Monitor costs & expenses to assist in budget preparation · Adhere to policies and procedures · Job Req ...
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Director of Operations
منذ ساعة
Hilton Cairo, مصرDirector of Operations · A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. · **What will I be doing?** · As Director of Operations, you will be resp ...
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Guest Experience Manager
منذ ساعة
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Job Title**: Guest Experience Manager · The role of Guest Experience Manager is to ensure the highest level of service is delivered to both visitors and colleagues in the Egypt Head Office. · They will consistently de ...
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Learning and Development Coordinator
منذ ساعة
Hilton Cairo, مصرLearning and Development Coordinator · A Learning & Development Coordinatoris responsible identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives ...
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Senior Analyst, Strategic Consulting
منذ يومين
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · Job DescriptionWhat this job involves · Assist the consulting team on client assignments, key tasks include market research, financial analysis, re port writing, presentation, participation in internal and external meet ...
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Design Manager
منذ يوم
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · Design Manager - Project Coordinator · - Urban Walk Project · Personalized benefits that support personal well-being and growth: · JLL recognizes the impact that the workplace can have on your wellness, so we offer a su ...
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Learning and Development Coordinator
منذ ساعة
Hilton Cairo, مصرLearning and Development Coordinator · A L&D; Coordinator is responsible identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives. · **What will I ...
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Office Manager and HR Admin
منذ يوم
Top Business Human Resources Cairo, مصر**Job Description**: · - Manage contract and price negotiations with office vendors and service providers · - Maintain the office condition and arranged necessary repairs · - Handling incoming/outgoing mail shipments · - Manage office General and Administrative budget, ensure acc ...
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Mep Cost Manager
منذ يومين
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Role Purpose**: · We are currently looking for a MEP Cost Manager to be based in our Egypt Office. · **What this job involves**: · The MEP Cost Manager duties will include (but not limited to) the Review and Dealing w ...