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Customer Service Team Lead
منذ أسبوع
SSC Egypt Cairo, مصرManage and lead a team of customer service representatives · Set and maintain high standards for quality customer support · Review and report on team performance · Handle escalated customer inquiries and complaints · Collaborate with other departments to resolve customer issues · ...
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Lead HR Services Administrator
منذ 5 أيام
Honeywell International, Inc egypt Cairo, مصرEnsure a positive and efficient customer experience through effective delivery and execution of HR services and processes. · Partner with Centers of Excellence (Payroll, Compensation and Benefits, On-boarding, Immigration) to meet customer needs and implement process improvements ...
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Lead Services Sales Specialist
منذ أسبوع
Energy Jobline Cairo, مصرThis is a remote · Must Have: 3-6 years of experience designing and/or developing web based applications using , Node JS, Bootstrap, Javascript · Very well understanding of Javascript, Browsers, Mobile platforms, real time communication · Good experience with JavaScript and SQL ...
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Country Lead
منذ أسبوع
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · **Country Lead**: Job Description Summary · Our service vision is to create an inspiring and welcoming place of work, offering seamless service and an exceptional experience. The Country Lead will work with energy to mo ...
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Senior Analyst
منذ يوم
SC Johnson محافظة القاهرة, مصر**Overview**: · This role will be responsible for leading and improving the day-to-day operations of the warehousing, Transportation (Secondary freight), Maintaining the stock accuracy and Ontime delivery. This role will be the SCJ logistics interface with all external logistics ...
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HR & Admin Coordinator
منذ 4 أيام
Grand Community Co Cairo, مصرOptimize employees services to provide quick and immediate response to employees requests regards personnel services in Dubai · - Collaborate with the government relations officer to process employees' governmental related needs promptly and without errors · - Maintain up-to-date ...
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Account Manager
منذ أسبوع
HitekNOFAL Solutions Cairo, مصرDevelop, organize and submit sales plans, forecasting, pipelines and reports in a regular time frame - Identify potential customers e.g. by using business directories, company customer data base, following leads from existing clients, and attending trade shows and conferences - L ...
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Commercial Director
منذ يومين
Talent Pal Cairo, مصرOur Client is Market leader in B2B, However Started New LOB in B2C, Commercial Director will Have Full P&L Accountability for the B2C business, Reporting to BOD · - **Main purpose of the job**: · The main purpose of the Commercial Director role is to manage the Company's product ...
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Youth Engagement Advisor
منذ 3 أيام
Pathfinder International Cairo, مصرPathfinder International is seeking a Youth Engagement Advisor for the newly USAID-funded OSRA program. The OSRA program is five-year Pathfinder-led USAID-funded project. The goal of the OSRA program is to improve family health outcomes by reinforcing the national family planning ...
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Team Lead
منذ يوم
Souq for E-Commerce LLC Cairo, مصرExtensive professional experience (5-7 Yrs), in complex and dynamic environment ideally in e-commerce, technology, FMCG, retail or top-management consulting · - Bachelor's Degree in Economics, Management, Data science, Engineering or related degree required · - Demonstrated Analy ...
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Global Procurement Director
منذ 7 ساعات
PepsiCo Cairo, مصرOverview: · This role is responsible for leading the sector sourcing strategies and commodity risk management processes for vegetable oil for all BUs in AMESA by defining & delivering the strategy, productivity, innovation, PwP, quality, localization and sustainability. This role ...
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Monetization & Charging Lead vois
منذ 7 ساعات
Vodafone Cairo, مصر**Role purpose**: · - Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter). · - Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements · - Desig ...
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Dir-banquet Operations
منذ أسبوع
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Event Management · **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · Demonstrates kn ...
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Senior Sales Executive
منذ 5 أيام
Brightery Cairo, مصر**Job Code**: #SSE4 · **Type**: full-time · **Responsibilities**: · - We are looking for a dedicated and customer oriented Senior Sales Representative to lead sales and lead our sales team. Responsibilities of the Senior Sales Representative include analyzing industry trends to i ...
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Head of Technical Delivery
منذ أسبوع
Giza Systems EG Cairo, مصرLead the delivery of all technical delivery in projects and services activities related from a technical and business side. · - Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries. · - Guide the technical ...
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Associate Facilities Manager
منذ يومين
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · Essential · **Responsibilities**: · Client Relationship · Strive to "delight" the Client in all aspects of service delivery · Interact on a regular basis with the appropriate P&G CM & SSL operation to discuss ongoing se ...
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Msaas Global Product Manager
منذ يومين
Vodafone Cairo, مصر**Role purpose**: · Today Vodafone serves over 5m small-office home-office (SOHO) and small to medium enterprise (SME) customers across Europe with a wide range of communications solutions. Vodafone aims to be the leading end-to-end digital champion for this segment and expands i ...
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Customer Service Team Manager
منذ يومين
Talent Pal Cairo, مصر5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. · - Demonstrated ability to build, develop and handle a group of people · - Ability to support Business and provide solutions to customer pain points · - Ability to ...
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Senior Project Manager
منذ يومين
JLL محافظة القاهرة, مصرJLL supports the Whole You, personally and professionally. · About JLL · We're JLL. We're a professional services and investment management firm specializing in real estate. We're committed to our purpose to shape the future of real estate for a better world. Our mission is to he ...
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Executive Pastry Chef-expat
منذ أسبوع
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY* ...
IT Operations Field Services Lead - Cairo, مصر - PepsiCo Egypt
وصف
Responsibilities:
• Review daily, weekly, and monthly dashboard services.
• Supports executive members and ensure that they receive right support from all the service providers in timely manner.
• Prepare and review all Service Level and Operation Metrics and KPI scorecards for service delivery with extended teams (D&D, BRM, CTO,AMS, Tech Mgmt., SP&T).
• Prepare and share reports to ensure optimal performance and maintain records of service level agreements for business units.
• Review and provide insights with extended teams to ensure efficient maintenance and compliance to all disaster recovery plans to accomplish control and Risk Management process and procedures.
• Assist operational and technical staff to check and ensure resolution of all issues to achieve all objectives for stability and service improvement.
• Business engagement review to determine availability from all market IT services - Applications, Network, Servers, End user devices and facilities (Plants, Mixing centres).
• Review, complement and maintain all ITOPS processes according ITOPS Gold standards