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    Supply Chain Planning Lead - Cairo, مصر - PepsiCo

    PepsiCo
    PepsiCo Cairo, مصر

    منذ أسبوع

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    وصف

    This is a remote

    With a spirit of caring, creativity and adventure, our company helps create memories that last a Our Customer Experience Specialists provide potential and existing customers with exceptional services, identifying customer needs, responding to customer queries, and collaborating with internal departments to optimize customer services and brand If you re interested in joining a dynamic team and working remotely, we encourage you to apply today

    Duties:

    • Handle inbound inquiries in a timely and efficient manner
    • Obtain accommodations and transportation according to client preferences
    • Utilize multiple systems and channels utilized in the booking process
    • Support the client with a variety of issues to ensure swift and consistent problem resolution
    • Regularly collaborate with your team
    • Effectively utilize all tools and technology to process, track and report transactions
    • Respond professionally to all clients and/or vendors and escalate issues, complaints or service disruptions according to procedures
    • Continually update and maintain files with client transactions and itineraries


    Requirements

    • Passion for customer service and helping others
    • Fluency in English
    • Positive attitude
    • Willingness to learn and grow professionally
    • Analytical and problem-solving skills
    • Self-motivated and able to work independently and as part of a team
    • Strong negotiation skills using different channels and methods of communications
    • Excellent interpersonal and client relationship skills
    • Professional verbal and written communication skills


    Benefits

    • Remote training
    • Medical, Dental & Vision benefits available the 1st month after hire
    • Employee discounts with major providers
    • Philanthropic support with both local and national organizations
    • Fun culture with company-wide contests and prizes


    Passion for customer service and helping others Fluency in English Positive attitude Willingness to learn and grow professionally Analytical and problem-solving skills Self-motivated and able to work independently and as part of a team Strong negotiation skills using different channels and methods of communications Excellent interpersonal and client relationship skills Professional verbal and written communication skills
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