- Handling customers by chatting and Emails
- Problem solving.
- Build a good Rapport with Clients
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
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Chat and Email Agents
منذ 6 أيام
Majorel Egypt Mea Cairo, مصرTon choix, ta r gion, ton bureau Chez Groupe ABS, nous sommes un Monde part, on t offre la possibilit de choisir ton lieu de travail. · Ce poste est disponible l un de nos bureaux travers le Qu bec : Rive-Sud de Montr al, Blainville, Drummondville, Gatineau, Montr al, Qu bec, Sh ...
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chat emails and calls English
منذ أسبوع
Sutherland egypt Cairo, مصرResponding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. · Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. · Building lasting relat ...
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Mail Chat Agent
منذ أسبوع
RAYA Customer Experience Cairo, مصرJob Description · Email & Chat" non voice account" · Air lines · Customer service/ customer support · Handling customer inquiries via Email& chat · Job Requirements · Spanish: B2 · Communication & Handling skills · Writing skills · Very high typing speed · ...
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Assistant information technology manager
منذ أسبوع
Ssc Egypt Cairo, مصرWe are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone inte ...
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General Accountant
منذ أسبوع
NAOS Solutions egypt Cairo, مصرWe are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone inte ...
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Oracle Cloud Developer
منذ أسبوع
Rekrut by Talent 360 egypt Cairo, مصرMNC JOB | Non Voice & Voice || Customer Care Executive · Job Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat Process · Technical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat Proces ...
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Selling Partner Support Associate
منذ أسبوع
Amazon Egypt Mea Cairo, مصرSupporting Amazon's Selling Partner's to solve any incoming issues via 3 channels of communication (Phone, Email & Chat) · Managing high volumes of inbound and outbound calls, emails and chats in a timely manner · Identifying customers' needs, clarify information, research every ...
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CS Agent
منذ يوم
Nok Human Capital Cairo, مصرNOK Human Capital is hiring "Customer Service Agents - Web Chat & Email (German)" for IntouchCX, a global BPO leader in customer support industry. · Job Description: · 1) Respond to customer-submitted inquiries in a timely manner vie Emails & chats · 2) Queue-based, typing work w ...
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IT Support Engineer
منذ 6 أيام
Dubizzle Egypt Cairo, مصرEnsure coordination and management of IT Help Desk and the timely resolution of requests according to SLAs. · Have a deep understanding of dubizzle Egypt IT applications and core infrastructure. · Provide Support for all IT related matters · Provide IT induction to new employees. ...
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CS Agent
منذ أسبوع
Nok Human Capital Cairo, مصرNOK Human Capital is hiring "Customer Service Agents - Web Chat & Email (Italian)" for IntouchCX, a global BPO leader in customer support industry. · Job Description: · 1) Respond to customer-submitted inquiries in a timely manner vie Emails & chats · 2) Queue-based, typing work ...
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CS Agent
منذ أسبوع
Nok Human Capital Cairo, مصرNOK Human Capital is hiring "Customer Service Agents - Web Chat & Email (French)" for IntouchCX, a global BPO leader in customer support industry. · Job Description: · 1) Respond to customer-submitted inquiries in a timely manner vie Emails & chats · 2) Queue-based, typing work w ...
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CS Agent
منذ أسبوع
Nok Human Capital Cairo, مصرNOK Human Capital is hiring Customer Service Agents Web Chat & Email (Italian) for IntouchCX a global BPO leader in customer support industry. · Job Description: · 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats · 2) Queuebased typing work will acc ...
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CS Agent
منذ أسبوع
Nok Human Capital Cairo, مصرNOK Human Capital is hiring Customer Service Agents Web Chat & Email (French) for IntouchCX a global BPO leader in customer support industry. · Job Description: · 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats · 2) Queuebased typing work will acco ...
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Customer Experience Manager
منذ أسبوع
Cairo Governorate, EgyptCairo Cairo, مصرResponsiblity: · Tracking customer experiences across online and offline channels, devices, and touchpoints. · Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. · Aligning customer experience ...
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customer service agent
منذ أسبوع
NOK Human Capital Cairo, مصرEmail/Chat customer service agents are needed for a well-known company. · Rotational shifts · from 9am to 10pm, any shifts after 10 will be from home. · 2 days off rotational · Work location Arkan Plaza, El Sheikh Zayed · Transportation provided. · Training 15 days paid. · ...
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Customer Service
منذ 6 أيام
Concentrix Cairo, مصر دوام كاملJob Title: · Customer Service - Chat and Email Vacancies - EnglishJob Description · Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer servic ...
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Customer Service Representative
منذ أسبوع
Concentrix Egypt Cairo, مصرResponsibilities: · • Answer calls, emails, live chat, and speak with customers to provide technical support, advice, and assistance in problem-solving. · • Handle all complaints and issues according to company policies and ensure customer satisfaction. · • Update customer docume ...
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Customer Escalation Specialist
منذ أسبوع
WorkMotion Egypt Cairo, مصرPromptly responding to customer queries via email, live chat, video, phone, and social media channels. · Immediately escalating serious complaints or issues that you are not equipped to deal with. · Liaising with colleagues or managers to find the best solutions to customers' iss ...
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Concentrix Egypt Cairo, مصرBe the friendly voice of major clients, providing exceptional service across phone, email, and chat. · Become a product pro, mastering the ins and outs of the latest trends. · Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, ans ...
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Cs Core Support Engineer
منذ أسبوع
Ericsson Egypt Cairo, مصرResponsibilities: · Providing customers with IT support via desktop solutions, chat functions, emails, and calls. · Assisting customers with account setup and application installations. · Ensuring optimal application functionality by configuring networks. · Troubleshooting IT iss ...