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    Team Lead Riders - Cairo, مصر - TALABAT

    TALABAT
    TALABAT Cairo, مصر

    منذ 6 أيام

    Talabat background
    وصف
    • Monitor and improve Rider Performance and Compliance
    • Lead Rider Recruitment for the allocated zones
    • Lead a Team of Rider Coordinators and/or Rider Captains
    • Manage rider roster with proper allocation of shifts/breaks/off-days etc
    • Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
    • Inventory management and usage compliance of Rider equipments
    • Groom rider quality (behaviour, appearance, professionalism, presentational etc)
    • Setting up a performance improvement plan to improve performance of low performing riders
    • Reduce rider complaints originating from customers
    • Monitor riders performance on individual level and responsible for coaching/warning riders
    • Audits fleet appearance & rider behaviour via on ground visits
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