- Monitor and improve Rider Performance and Compliance
- Lead Rider Recruitment for the allocated zones
- Lead a Team of Rider Captains
- Manage rider Rooster with proper allocation of shifts/breaks/off-days etc
- Train riders on "Take Shift"
- Supervises rider onboarding and training
- Inventory management and usage compliance of Rider equipment
- Groom rider quality (behavior, appearance, professionalism, presentational etc)
- Setting up a performance improvement plan to improve performance of low performing riders
- Reduce rider complaints originating from customers
- Monitor riders performance on individual level and responsible for coaching/warning riders
- Audits fleet appearance & rider behavior via on ground visits
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Coordinator Riders
منذ يوم
Talabat Cairo, مصرWhat's on Your Plate? · - Monitor and improve Rider Performance and Compliance · - Lead Rider Recruitment for the allocated zones · - Lead a Team of Rider Captains · - Manage rider Rooster with proper allocation of shifts/breaks/off-days etc · - Train riders on "Take Shift" · - S ...
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Coordinator Riders
منذ أسبوع
Talabat Cairo, مصرCoordinator Riders · 2-3 years of experience in food/grocery tech industry is highly preferred · Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc · Strong communication skills, both written and verbal. · Influencer and a negotiation with good public speakin ...
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Associate City Manager
منذ 4 ساعات
Talabat Cairo, مصرRole Summary: · Managing overall logistics of cities or zones assigned across (Alex - Delta - Upper Egypt). · Leading on-demand delivery operations and maintaining excellent customer experience 24/7. · Taking ownership of staffing, service levels, and communication with stakehold ...
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Team Lead Riders
منذ أسبوع
TALABAT Cairo, مصرMonitor and improve Rider Performance and Compliance · Lead Rider Recruitment for the allocated zones · Lead a Team of Rider Coordinators and/or Rider Captains · Manage rider roster with proper allocation of shifts/breaks/off-days etc · Supervises rider onboarding and training sc ...