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- Experience with Active Directory administration
- Knowledge of Incident response
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- Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
- Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required
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Technical I, IT Operations - Alexandria, مصر - Concentrix
وصف
Job Title:
Technical I, IT OperationsJob Description
Your Journey at Concentrix + Webhelp Starts Here:
At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you
If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
* Are you ready to reimagine the world?
* Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
* Are you bold in your decisions, and do you have contrarian views on how to run a business?
* Are you fanatical in your pursuit to continue improving your capabilities?
Concentrix + Webhelp provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver cutting-edge technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of design, build and run the future of CX.
We're a remote-first company looking to hire the absolute best talent in the world.
#LI-Onsite
We are expanding and we are looking Technical Support, IT Operations for Egypt, Cairo site.
The role:
The Technical Support, IT Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. You will demonstrate excellent knowledge of systems analysis for hardware and software. You will report to our Technical Support Manager for EMEA.
What you need to have is?
You will:
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, Fawzi Moaz Street, Smouha, Sidi GaberLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
مستخدمون من المهنة Technical I, IT Operations في Alexandria
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hesham sarhan
hesham
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Abdelrahman Abdelhamid
Executive sous chef
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Mohamed EL Sayed
3D Modeling, MEP Systems Drawings, Data Analysis
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eslam abdo
it helpdesk and network administrator
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Mohamed Abdalla
Commissioning Engineer
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Osama Nasser
Industrial Engineer