- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat)
- Professionally handle high volume of inquiries from clients and customers
- You will be accountable for meeting individual (KPIs) and team goals
- Understand and deliver business strategies and improve customer services through the execution of self-service
- Continuously identify work process improvements
- Communicate to Team Leaders and (or) Manager
- Perform office-based administrative duties whenever required
- Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times
- Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc
- We are looking for individuals that have an excellent command of spoken and written English & Arabic
- Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused
- Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills
- Analytical thinking and high problem-solving skills
- Stress tolerance and able to work under pressured environment
- Willing to work in shift rotations to ensure we have 24/7 service levels
- Able to work on public holidays and weekends
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Tele Sales
تم العثور عليها في: DrJobEN SA A2 - منذ 4 أيام
Green Fields alex Alexandria, مصرRIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter en #FREELANCE un #SPECIALISTE #UX & #ERGONOMIE #LOGICIEL · - Missions : · R aliser en collaboration avec les chefs de produits et chefs de projets des tudes qualitatives permettant de te ...
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Social Media Marketing Specialist
تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام
Talent Pal Alexandria, مصرRole Description · This is a fulltime onsite role for a Social Media Marketing Specialist located in Alexandria Egypt. The Social Media Marketing Specialist will be responsible for creating and managing social media marketing campaigns developing social media content implementing ...
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Branch accountant
تم العثور عليها في: DrJobEn EG S2 - منذ 3 أيام
Smartverse Alexandria, مصرOpen Position: Internal Auditor, Specialist (Financial Services) · One of the reputable Financial Services in Malaysia is looking for Internal Auditor, Specialist to join the team and be based in the Kuala Lumpur · Key responsibilities include: · Prepare and review audit assign ...
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Zoho Implementation Specialist
تم العثور عليها في: DrJobEn EG S2 - منذ 5 أيام
Pinerium Alexandria, مصرWe are seeking a highly skilled and motivated Zoho Implementation Specialist to join our team. As a Zoho Implementation Specialist at Pinerium you will be responsible for the successful implementation of Zoho solutions for our clients. Youll collaborate closely with our Zoho Acco ...
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Digital Marketing Specialist
تم العثور عليها في: DrJobEn EG S2 - منذ 4 أيام
R&E Petroleum Services Alexandria, مصرWe are seeking a Digital Marketing Specialist for our company you will be responsible for developing implementing and managing our digital marketing campaigns and communication. This role requires a combination of creativity strategic thinking and technical proficiency to achieve ...
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SEO specialist
تم العثور عليها في: beBee S2 EG - منذ 41 دقيقة
Avize Agency Alexandria, مصر فترة التدريبSHIPAvize Agency, a premier digital marketing firm, is looking for a dedicated SEO Specialist to enhance our online presence and drive organic growth.The ideal candidate will have a thorough understanding of SEO strategies, keyword research, and analytics tools. · Responsibilities:De ...
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Copywriter and SEO Specialist
تم العثور عليها في: DrJobEn EG S2 - منذ يوم
IDSCCC Alexandria, مصرContent Creation: Write clear attractive and persuasive copy for various mediums including websites blogs social media email campaigns and advertisements. · SEO Optimization: Implement SEO strategies and best practices to improve content visibility and rankings on search engine r ...
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Quality Assurance QA Specialist
تم العثور عليها في: DrJobEn EG S2 - منذ يوم
IDSCCC Alexandria, مصرWe are seeking a dedicated and detailoriented Quality Assurance (QA) Specialist to join our software development team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through rigorous testing and process improvement initia ...
Customer Experience Specialist - Alexandria, مصر - AGODA Egypt
وصف
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