- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
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Compliance & Aml Specialist
منذ 3 ساعات
Khazna Tech Cairo, مصرCompany Description · Khazna was founded in 2019 with a mission to improve the financial well-being of 20M+ underbanked Egyptians, who have little access to formal financial services by providing access to convenient, effective and secure smartphone based financial services. We a ...
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Officer-loss Prevention
منذ 3 ساعات
Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Loss Prevention & Security · **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-M ...
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Novartis Cairo, مصرAbout 108,000 people of more than 140 nationalities working at Novartis around the world are committed to improve and extend people's lives. Novartis products reach nearly 800 million people globally, and we are finding innovative ways to expand access to our latest treatments. · ...
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Quality Team Manager
منذ 3 ساعات
JOBMASTER Human Capital Solutions Cairo, مصر. Ensure that incoming material meets the company specifications and that any deviations are accurately and immediately communicated to the material control department.. Ensure batch and product sampling, testing, and release to the trade is conducted as per standard, and accurat ...
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New Cairo British International School Cairo, مصرNew Cairo British International School · Cairo,Egypt · - New · - Quick apply · - Job type: · - Full Time, Fixed Term · - Start date: · - 15th August 2024 · - 3 December 2023 · **Job description**: · Job title: Secondary SEN Specialist Teacher with the possibility of Deputy Head o ...
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Info Security Assoc Manager
منذ 6 أيام
pepsico egpyt Cairo, مصرResponsiblity: · Installing, administering, and troubleshooting network security solutions. · Updating software with the latest security patches and ensuring the proper defenses are present for each network resource. · Performing vulnerability and penetration tests, identifying a ...
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Materials Storekeeper
منذ 4 أيام
Rotana Hotel Egypt Cairo, مصرResponsibilities: · • Check daily with the coordination of the Head Storekeeper all system authorized storeroom requisitions for timely preparation and issuance of items · • Prepare all items requested as per the authorized system storeroom requisition for timely pick up by the c ...
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Disbursement Accountant
منذ أسبوع
Transmar egypt Cairo, مصرCollections tasks · Update the agency through mail with the received inward remittance at CIB Bank in a timeless and accurate manner. · FDA Issuance · Issue FDA after collection of all Authorities invoices & services rendered. · Review FDA issuance prior sending it to the owner. ...
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Regulatory Affairs Specialist
منذ 5 أيام
Alcon Cairo, مصرEnsures timely preparation, submission, and appropriate follow-up of new Marketing Authorization applications to the local authorities. · Ensures maintenance of assigned, authorized products through timely submission of variations, renewal applications, and supplemental marketing ...
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Senior Tax Accountant
منذ يومين
Ibn Sina Pharma Cairo, مصرJob Description · Accountabilities: · Preparing monthly (Values Added Tax) VAT report & analysis to be delivered and paid on-time to Tax Authorities · Preparing form No. 41 regarding withholding tax to be delivered and paid on-time to Tax Authorities · Preparing Salary Tax report ...
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Software Engineering Technical Leader
منذ 3 أيام
Cisco Cairo, مصر· •Representing the continuing airworthiness management structure of the organization and be responsible for all continuing airworthiness functions · •Ensuring the functioning of the Quality System with the Maintenance Department · •Monitoring and ensuring that the entire mainte ...
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Personnel Coordinator
منذ 3 ساعات
Misr ELHegaz Group Cairo, مصرJob Description · Responsible for all Personnel activities and dealing with government authorities, such as labor office, social insurance authorities, and any concerned governmental authorities, and build a strong relationship with them in order to avoid any penalties that can b ...
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UH-60 Aircraft Mechanic 2
منذ أسبوع
Amentum Cairo, مصرc, repair functions including assembly and modification on a variety of Army and other DoD cross-service aircraft, their major assemblies, sub-assemblies, components, and related systems. · Install, connect, and adjust complete systems such as fuel, heat, lubrication, hydraulic, ...
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Senior Personnel Specialist
منذ 3 ساعات
AMAN egypt Cairo, مصرResponsibilities: · • Support for all Personnel activities and dealing with government authorities, such as labor office, social insurance authorities, and medical insurance and build a strong relationship with them. · • Creating and maintaining personnel records for each employe ...
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Quality Assurance Project Manager
منذ أسبوع
Sandoz Egypt Cairo, مصرBachelor's degree or PhD in Life Sciences, Pharmacy or Medicines. · Demonstrated experience of success leading an organization or project of high impact · Fluency in English (oral and written); knowledge of other languages spoken in the respective region is a plus · 8 to12 years ...
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FOTA Senior Offboard System Engineer
منذ 4 أيام
Collars HR Cairo, مصرAuthoring System Design and Software Specifications · • Reviewing technical specifications and implement relevant technical standards for FOTA systems and vehicle · network communications · • Requirements/Specification elicitation and management · • Prepare documentation and pres ...
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Captains
منذ 4 أيام
Air Arabia Egypt Cairo, مصر دوام كاملAir Arabia Egypt is currently looking for A320 Non Type Rated Captains. · Required skills · Valid Egyptian ATPL License is a must, with a minimum 800 Hours PIC on type. · He/she must pass the technical/psychometric assessment for Pilots as per the Airline and respective civil avi ...
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FOTA Senior Offboard System Engineer
منذ 3 ساعات
Talent Pal Cairo, مصرhtml Authoring System Design and Software Specifications · Reviewing technical specifications and implement relevant technical standards for FOTA systems and vehicle network communications · Requirements / Specification elicitation and management · Prepare documentation and prese ...
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Security personnel
منذ يوم
Om Kolthoom Hotel in egypt Cairo, مصرProtecting the site from any threat and monitoring security systems, for example, surveillance cameras and alarms. Recording the names of visitors and organizing their movement within the site. · Inspecting the area to detect any risks and ensure the safety of the place. · Arrest ...
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Transformation Sr Lead- Power PlatformVOIS
منذ 6 أيام
vodafone egypt Cairo, مصرDesign automation proposals, solutions and standards based on allocated project requirements, including feature engineering, system/tooling development and validation. · • Defining success criteria for the testing of solutions owned and developed by self, ensuring successful dep ...