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    Service Developer - Cairo, مصر - Orange Business Services Egypt

    Orange Business Services Egypt
    Orange Business Services Egypt Cairo, مصر

    منذ 5 أيام

    Default job background
    وصف
    • Fully understand the ServiceNow ecosystem
    • Maintain quality and ensure responsiveness of applications.
    • Mentor, coach and collaborate with the rest of the development team to design and launch new features.
    • Maintain code integrity and organization.
    • Working with graphic designers and converting designs to visual elements.
    • Understanding and implementing security and data protection.
    • Learn service now technology as needed.
    • Build complex solutions using the service now.
    • Transforming business needs into functional / IT expressions.
    • Studying the impact of any projects on the solution being built and proposing solutions in line with the project needs and objectives.
    • Working with the marketing and business teams to define the following:
    • KPIs definitions
    • SLA calculations
    • Acceptance testing.
    • Defining the interface contract with other back-office definition
    • Tracking the user experience, collecting, analyzing, and prioritizing the feedback in collaboration with our business owners.
    • Release deployment support t as well as supporting the users during the early support life-cycle phase
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