Quality Analyst - Cairo

+Job summary · As a Quality Analyst, you will help ensure SCJ products meet the highest standards of safety, compliance, and performance.ResponsibilitiesDeploy, maintain, and improve QMS standards,Ensure all lab and online testing staff are trained, · ...

The Quality Analyst role involves reviewing mystery shopping audit reports submitted by auditors.Review and quality-check mystery shopping audit reports. · Earns 1000 AED per month. · ...

Monitors and evaluates inbound and outbound interaction quality. · Tracks issues in the quality monitoring systems or tools and analyzes the results. · Provides feedback to improve performance and develops training programsAnalyzes and audits call recordings (both inbound and out ...

The Quality Analyst role involves reviewing mystery shopping audit reports submitted by auditors. · ...

Call Center Quality Specialist monitors and evaluates agent interactions against company standards to improve customer satisfaction and efficiency. · ...

The Quality Analyst role involves reviewing mystery shopping audit reports submitted by auditors.The candidate will be responsible for checking report accuracy, · consistency, · grammar, · and adherence to client-specific guidelines before reports are shared with clients. · ...

The Quality Analyst role involves reviewing mystery shopping audit reports submitted by auditors.The candidate will be responsible for checking report accuracy, consistency, grammar, and adherence to client-specific guidelines before reports are shared with clients. · ...

Monitors and evaluates inbound and outbound interaction quality. · Analyzes call recordings to provide trend data and feedback. · Listens to call recordings to maximize lead conversion and customer satisfaction. · ...

We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, · Ziploc and more in virtually every country around the world. · ...

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We are looking for Quality Analysts to join our team at TaskUs. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and customer service skills. · ...

The role operates within a HSBC Global Service Centre (GSC) and interacts with HSBC colleagues around the world. · ...

Call Center Quality Specialist monitors customer interactions against company standards. · Listen to/review customer interactions to assess agent performance on scripts, · ...

We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. · ...

We're changing the way people think about customer service and we need your help We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives CSRs and the daily performance of Tier teams CSA/CX by recording reviewing and evaluating Voice Email Chat an ...

We are seeking a detail-oriented Quality Assurance (QA) Analyst to ensure the quality and reliability of our software products. · Analyze business, functional, and technical requirements · Develop and maintain comprehensive test plans · ...

We're changing the way people think about customer service, · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording reviewing and evaluating Voice Email Chat Social contacts ...

+Quality analyst role at TaskUs, responsible for auditing calls and interactions, coaching teammates for performance improvement, and reporting performance metrics. · ...

We're changing the way people think about customer service, and we need your help.We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Emai ...

This is a Quality Assurance Analyst role that involves defining and implementing risk-based testing strategies, building automated test frameworks, and utilizing AI-powered tools for self-healing test scripts. The ideal candidate will have expertise in modern frameworks such as P ...