Quality Assurance Analyst - Cairo, Cairo Governorate, Egypt
منذ يومين
وصف الوظيفة
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وظائف مماثلة
· About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and ...
منذ يومين
About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...
منذ يومين
· Job Description · Job Description: · 1. Monitor all stages of revenue generation from service delivery to billing and collection, · ensuring completeness, accuracy, and consistency. · 2. Make regular audits and reconciliations of revenue streams to identify and resolve · d ...
منذ يومين
This job involves monitoring revenue generation from service delivery to billing and collection, ensuring completeness, accuracy, and consistency. The ideal candidate will have a strong understanding of financial principles and revenue recognition standards. · ...
منذ أسبوع
We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. · ...
منذ شهر
About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled w ...
منذ 4 أيام
About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...
منذ يومين
About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...
منذ يومين
We're changing the way people think about customer service and we need your help We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives CSRs and the daily performance of Tier teams CSA/CX by recording reviewing and evaluating Voice Email Chat an ...
منذ شهر
We are seeking a detail-oriented Quality Assurance (QA) Analyst to ensure the quality and reliability of our software products. · Analyze business, functional, and technical requirements · Develop and maintain comprehensive test plans · ...
منذ 3 أسابيع
The Quality Assurance Analyst will develop and maintain detailed test plans, execute manual and automated tests suites, analyze results and report on testing status. The candidate must have hands-on experience in software QA role with proven experience in designing and executing ...
منذ شهر
We're changing the way people think about customer service, and we need your help.We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Emai ...
منذ شهر
About IntouchCX is a global leader in customer experience management, digital engagement and AI and automation solutions. · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recor ...
منذ شهر
About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled w ...
منذ 4 أيام
This is a Quality Assurance Analyst role that involves defining and implementing risk-based testing strategies, building automated test frameworks, and utilizing AI-powered tools for self-healing test scripts. The ideal candidate will have expertise in modern frameworks such as P ...
منذ شهر
The job requires designing and developing automated test frameworks and suites for APIs, microservices, and backend systems. The analyst will also collaborate with software architects and developers to understand system design. · ...
منذ شهر
This is a full-time on-site role for an Automation Tester (software QA) located in Cairo. The Automation Tester will be responsible for conducting quality assurance activities, manual testing, creating test cases and implementing automation testing processes to ensure the reliabi ...
منذ 4 أسابيع
Duties and Responsibilities: · Issue Management Triage & Prioritization: Lead the triage process by collaborating with stakeholders to prioritize defects based on risk assessment and business impact, ensuring high-value resolutions, and ensure timely resolution according to busi ...
منذ يوم
This is a full-time on-site role for an Automation Tester (software QA) located in Cairo.The Automation Tester will be responsible for conducting quality assurance activities, manual testing, creating test cases, API testing, · and implementing automation testing processes to ens ...
منذ 4 أسابيع
We are seeking an analytical thinker with a passion for excellence to join our Digital Services and Transformation team as a Junior Quality Assurance Analyst. · Evaluate interactions across Voice, Chat, Email, and social media to ensure we are delivering world-class service. · Id ...
منذ أسبوعين