Senior Quality Analyst - Cairo

The Quality Analyst role involves reviewing mystery shopping audit reports submitted by auditors.Review and quality-check mystery shopping audit reports. · Earns 1000 AED per month. · ...

+Job summary · As a Quality Analyst, you will help ensure SCJ products meet the highest standards of safety, compliance, and performance.ResponsibilitiesDeploy, maintain, and improve QMS standards,Ensure all lab and online testing staff are trained, · ...

Monitors and evaluates inbound and outbound interaction quality. · Tracks issues in the quality monitoring systems or tools and analyzes the results. · Provides feedback to improve performance and develops training programsAnalyzes and audits call recordings (both inbound and out ...

The Quality Analyst role involves reviewing mystery shopping audit reports submitted by auditors.The candidate will be responsible for checking report accuracy, · consistency, · grammar, · and adherence to client-specific guidelines before reports are shared with clients. · ...

Summary of the job We have been leading with purpose for over 130 years , building iconic brands that win the hearts and minds of consumers – such as Raid , Glade , Ziploc and more , in virtually every country around the world . Join our winning team of Wave Makers and Go Getters ...

The Quality Analyst role involves reviewing mystery shopping audit reports submitted by auditors. · ...

Job Title: Quality Analyst · Location: Remote · Employment Type: Full-time · Industry: Market Research · Company Description · Incognito is a mystery shopping company where we conduct customer experience and hospitality audits for businesses across various industries. · Rol ...

We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, · Ziploc and more in virtually every country around the world. · ...

Monitors and evaluates inbound and outbound interaction quality. · Analyzes call recordings to provide trend data and feedback. · Listens to call recordings to maximize lead conversion and customer satisfaction. · ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fast ...

· About the Job · We're changing the way people think about customer service, and we need your help  · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and ...

About the Job · We're changing the way people think about customer service, and we need your help  · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...

About the Job · We're changing the way people think about customer service, and we need your help  · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...

+This is a full-time on-site role for a Quality Analyst Officer based in Cairo Egypt. The Quality Analyst Officer will be responsible for performing quality control and assurance activities monitoring and evaluating processes and ensuring adherence to quality management standards ...

About the Job · We're changing the way people think about customer service, and we need your help  · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...

About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled w ...

We are seeking a detail-oriented Quality Assurance (QA) Analyst to ensure the quality and reliability of our software products. · Analyze business, functional, and technical requirements · Develop and maintain comprehensive test plans · ...

The role of Quality Control Analyst is critical in the IT landscape, ensuring software applications function reliably and meet business goals. · Plan, design and implement test cases for new and existing software features based on the business requirements. · Define test suites t ...

+ Job summary · This is a full-time on-site role for a Senior Quality Analyst. · The Senior Quality Analyst will be responsible for monitoring and auditing quality standards, · reviewing and improving processes, preparing detailed reports, · and providing actionable recommendatio ...

This is a Quality Assurance Analyst role that involves defining and implementing risk-based testing strategies, building automated test frameworks, and utilizing AI-powered tools for self-healing test scripts. The ideal candidate will have expertise in modern frameworks such as P ...