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    Information Technology Senior Manager - Cairo, مصر - AstraZeneca Egypt

    AstraZeneca Egypt
    AstraZeneca Egypt Cairo, مصر

    منذ أسبوع

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    وصف

    Country :-

    Egypt

    City :-
    Cairo

    Job Description
    Assure maximum satisfaction from the clients side by solving any issue that appears on his side. Reports to service/support manager with any update. General Duties/Key Responsibilities: Implement the software release, configuring and tuning the software in the

    General Duties/Key Responsibilities:

    • Deploy, configuring and tuning the software in the customer environment.
    • Test the system and make sure that every part of the system functions properly.
    • Understand the client infrastructure.
    • oversees a group of employees and motivates them to do their job efficiently.
    • - Create an inspiring team environment with an open communication culture
      - Set clear team goals ,Delegate tasks and set deadlines ,oversee day-to-day operation and Monitor team performance and report on metrics .
      - Listen to team members feedback and resolve any issues or conflicts
      - Recognize high performance and reward accomplishments
      - Fix the issues which happen during the implementation.
    • Train users and provide support to the customer during acceptance testing.
    • Ensure the delivery of the requirements to clients.
    • Foresee the deployment of products onto client environment and successful delivery.
    • Provide support with arising issues on the client platform.
    • Answer any question regarding the business or the solution.
    • Ensure that the system is live and working correctly with no downtime.


    Requirements

    Job specifications:

    1-1: Educational:

    • Bachelor of computer and information
    • 5+ years

    3-1: skills:

    Self-confidence

    • Hands on experience on kubernetes and docker
    • Experience in handling different operating system (Windows, Linux)
    • Experience in handling different application servers ( WebSphere, tomcat)
    • database and SQL (Oracle and MSSQL)
    • testing, SSL security, and certificate management reading logs
    • incident troubleshooting and problem solving skills


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