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    VS Digital Product Owner - Cairo, مصر - Talent Pal

    Talent Pal
    Talent Pal Cairo, مصر

    منذ أسبوع

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    وصف

    Valeo is a tech global company designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision Invent a greener and more secured mobility thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses and recognized as one of the largest global innovative companies.

    You are in charge of the project and features roadmap for Valeo Service Digital dealing with Customer Car Lab Sales Marketing Customer service and IT .

    You will guarantee the complete loop: customer need identification ideation prototype master roll out and evolution. You make sure with KPIs that the performance of tools is on track You have proven skills in Agile methodology and Design Thinking in an international environment. You are a team player and like to share your knowledge with internal teams to help them to grow in digital skills Responsibilities You are in charge of the continuous improvement of our features and digital tools. You secure planning deliver on time and in full according to customer needs. You remove pain points and position Valeo Service as a game changer. You work in a perfect shape with Car Lab(innovation team / Design Thinking and customer centric approach) marketing teams Communication Design team development teams. External partners such as UX/UI partners can be also part of projects. You have the following responsibilities Identify customer needs / pain points

    • Interview with customers / on line survey

    • Analyse feedback via incoming leads (ie: webforms NPS on field interview)

    • Capture challenge and enrich feedbacks from sales team (KAM GAM) Tech care team Marketing team Customer service from local and global organisation

    • Prioritise projects according to ROI and customer benefits

    • Recommend teams and partners to set up POC

    Propose animate and optimise

    • Continuously look for new solutions innovative features and taking the best potential of our tools and systems in place

    • Revamp and optimise existing features

    • Set up test and learn approach

    • Set up roadmap and follow up in Jira

    • Answer and animate development team according to the roadmap / Sprints

    • Challenge development team on cost / time / feasibility

    • Monitor and secure velocity of the team with scrum master

    Monitor progress and inform team

    • Define the KPI to pilot roadmap

    • Secure quality of deliverables

    • Communicate regularly to all team members and counter partners

    Ambassador and team player

    • you pilot and challenge internal and external team / agencies

    • you play the game with team members from Content Lead Ecommerce IS Digital Data Science Communications

    • you animate and support countries and regions to increase the digital skills and competencies at local levels

    Examples of projects to lead:

    • spare part module / configurator (clucth kit for trucks ; Starter alternators ; wipers)

    • tech @ssist roll out / adaptation for non tecalliance countries (BR US Asean CN) and Tech assist API

    • app MyValeoParts

    • app Loyalty program

    • apps to come

    • Customer Self Care Portal

    • Rescuer

    • Dashboards

    Qualifications External

    Education/Training

    • University degree or Master degree
    • Certified PO Certified Analysis from iiBA or similar is preferred
    • Training knowledge or certificates related to design thinking and user centric design is a plus
    • Ideally schools like Hetic or Business school with digital program

    Professional Experience

    • 8 to 10 years with minimum 3 years managing digital projects
    • Experience in agency or IT team managing agile projects is a plus
    • You are customer centric and have proven skills to turn pain points into features benefit.
    • You are perfectly able to deal with all internal stakeholders with a strong relationship ability and leadership skills.
    • You play with various projects at the same time while delivering on time in full.

    Languages

    Proven skills in English

    Other Specifications

    Technical background or development experience is a plus

    Job:

    GTSC Advanced Engineer GTSC Principal Engineer

    Organization:

    RO/PL R&D

    Schedule:

    Full time

    Employee Status:

    Regular

    Job Type:

    Job Posting Date:

    Join Us
    Being part of our team you will join:
    • one of the largest global innovative companies with more than 20000 engineers working in Research & Development
    • a multicultural environment that values diversity and international collaboration
    • more than colleagues in 31 countries... which make a lot of opportunity for career growth
    • a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
    More information on Valeo: confidential This job has been sourced from an external job board.
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