- Essential Qualifications:
- Bachelor's degree in Computer Science or its equivalent
- 2+ years of experience in end users' level 2 support
- Preferred Qualifications:
- An ITIL qualification is preferable
- Microsoft Certification is a plus (MCSE or MCSA)
- Experience in remote support using SCCM
- Experience in End-user technologies
- Experience in Information Technology Industries, Service Providers & Banking sectors
- Skills
- Good command of English and Arabic languages
- Good Communication and presentation skills
- Good Knowledge in End-user technologies
- Good Analytical Thinking and problem-solving skills
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Support Engineer
منذ أسبوع
Envision Employment Solutions Cairo, مصرNeya Porto Hotel pretende refor ar a sua equipa: · Rececionista 1 (M/F) · Procuramos um profissional com uma atitude positiva, din mica, sustent vel cujo principal objetivo seja a satisfa o do cliente. · Perfil: · Experi ncia comprovada na fun o (eliminat rio); · Experi ncia em f ...
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Technical Support Engineer
منذ يوم
fast tech Cairo, مصر دوام كاملصيانة الأجهزة والكمبيوتر · مراقبة الشبكة وأمنها · الحفاظ على عمل الطابعات وكاميرات المراقبة · تثبيت أنظمة التشغيل مثل Windows وLinux · ...
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Technical Support Engineer
منذ 4 أيام
Motorola Solutions محافظة القاهرة, مصر**Company Overview**: · At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. · As a global leader in pub ...
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IT Support Engineer
منذ أسبوع
Homzmart Egypt Cairo, مصرBonjour · Pour l un de nos clients situ Lille, nous recherchons une comp tence en mon tique et solutions de paiement pour laborer, mettre jour et configurer les solutions de paiement destination de ses partenaires. · [Comp tences cl s] · Avoir d j travaill sur un projet de d ploi ...
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Compute Senior Technical Support Engineer
منذ 4 أيام
VMware Cairo, مصر**Senior Technical Support Engineer** · **Location: Cairo Egypt** · **The Elevator Pitch: Why will you enjoy this new opportunity?** · VMware is the global leader in virtualization and cloud infrastructure solutions that enables businesses to thrive in the Cloud Era. Our Global S ...
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orange egypt Cairo, مصرDescription de lentreprise · Notre client est le plus important distributeur de magazines et de journaux au Qu Gr ce un r seau de plus de abonn s et 6 500 points de vente, incluant plusieurs grandes banni res, il a distribu en 2022 plus de 80 millions d exemplaires de journaux et ...
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Support Engineer
منذ أسبوع
LINK Development Egypt Cairo, مصرResponsibilities · • Responsible for the customer support experience with Microsoft Dynamics CRM · • Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams · • Following standard proced ...
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IT Support Engineer
منذ أسبوع
GET Group- Egypt Cairo, مصرOur client is a reputed manufacturing company that is currently looking for a Site Supervisor (Senior Draftsman) - Joinery and Furniture with joinery and furniture This role will be based in their production area in Sharjah and might need to visit the client s site from time to t ...
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IT Support Engineer
منذ 4 أيام
Dubizzle Egypt Cairo, مصرEnsure coordination and management of IT Help Desk and the timely resolution of requests according to SLAs. · Have a deep understanding of dubizzle Egypt IT applications and core infrastructure. · Provide Support for all IT related matters · Provide IT induction to new employees. ...
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Support Engineer
منذ أسبوع
orange business services Cairo, مصرResponsiblity; · Installing and configuring client computer systems. · Responding to client IT support requests. · Meeting with clients to diagnose software, networking, or hardware issues. · Providing technical support on-site or via remote-access systems. · Offering solutions t ...
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Support Engineer
منذ 3 أيام
LINK Development Egypt Cairo, مصرResponsiblity: · Providing customers with IT support via desktop solutions, chat functions, emails, and calls. · Assisting customers with account setup and application installations. · Ensuring optimal application functionality by configuring networks. · Troubleshooting IT issues ...
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Support Engineer
منذ أسبوع
Ignite Solutions Cairo, مصرJob Description · End User Support Services for IT Business Environment including Users computing environment OS and Application , Networking troubleshooting and support · Backend Support and administration including Active Directory - file Server - backup , Anti-virus. · Firewal ...
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Support Engineer
منذ أسبوع
Client of Envision Employment Solutions Cairo, مصرr Responsibilities: · Providing customers with IT support via desktop solutions, chat functions, emails, and calls. · Assisting customers with account setup and application installations. · Ensuring optimal application functionality by configuring networks. · Troubleshooting IT i ...
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Support Engineer
منذ 6 أيام
Ericsson Egypt Cairo, مصرResponsibilty: · Providing customers with IT support via desktop solutions, chat functions, emails, and calls. · Assisting customers with account setup and application installations. · Ensuring optimal application functionality by configuring networks. · Troubleshooting IT issues ...
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Support Engineer
منذ 6 أيام
vendors egypt Cairo, مصرThis is an excellent opportunity for a payroll administrator to join a busy payroll team in a progressive and expanding chartered accountancy practice based in South-East Kent. They are a multi-partner firm who service a large number of clients all over the UK. · This accountancy ...
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IT Support Engineer
منذ أسبوعين
orange egypt Cairo, مصرOur client, a biotechnology and pharmaceutical company, whose RWE activities have grown tremendously over the years, is looking for a Real-World Evidence Practice Lead who is growth driven and a team player to join their highly experienced team. · The responsibilities include - · ...
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Technical Support Engineer
منذ أسبوع
myGwork Cairo, مصرAs a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transp ...
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Technical Support Engineer
منذ أسبوع
IT Pillars Cairo, مصرJob Description · Support customers and company engineers by providing troubleshooting/knowledge transfer. · Provides remote technical support through the TeamViewer platform and through communication with our customers and agents. · Log support tickets and track status with diff ...
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Cash Support Engineer
منذ أسبوع
vodafone egypt Cairo, مصر· • Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems. · • Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement · v · • Maintain and monitor deployment, ...
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Application Support Engineer
منذ أسبوع
new tech Cairo, مصرResponsibilities: · Providing software application support under the supervision of the Senior Engineer. · Performing analyses on software application functionality and suggesting improvements. · Ensuring effective front-end and back-end functionality of applications. · Consultin ...
End User Technical Support Engineer - Cairo, مصر - SSC Egypt
وصف
seeking an experienced and dedicated End User Technical Support Engineer to join our team. As an End User Technical Support Engineer, you will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and ensuring timely resolution of technical problems. You will also be responsible for maintaining accurate documentation, tracking support tickets, and escalating complex issues to the appropriate teams. The ideal candidate is customer-focused, detail-oriented, and has excellent communication skills. If you are passionate about providing exceptional technical support and have a strong background in IT support, we would love to hear from you.
Requirements