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Madīnat an Naşr

    DACH Customer Success Manager - Nasr City, مصر - citPEAK

    citPEAK
    citPEAK Nasr City, مصر

    منذ 4 أيام

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    وصف

    citPEAK is extending their team in Cairo with a Customer Success Manager German Account.

    Tasks

    • Advice and support users after they become customers.
    • Proactively demonstrate possible use cases and best practices.
    • Provide Technical and Product Support.
    • Responsible for developing customer relationships that promote retention and loyalty with existing customers.
    • Be the interface between existing customers and sales teams.

    Requirements

    • C1/C2 German language skills are a must.
    • Salesoriented sociable and flexible personality.
    • Strong PC user skills.
    • Ability to learn and selfmotivation.
    • Experience in phone business conversations and in attracting new customers.
    • A basic understanding of software products and business processes is a plus.

    Benefits

    • Attractive fixed salary per month Starting from 50K EGP (Net).
    • Attractive targetbased commission.
    • Social and Health Insurance.
    • Transportation Allowance.
    • Hybrid option available.
    • 2 days weekend: Saturday and Sunday.
    • One fixed shift 9 hours (8 net hours 1hour break).
    • Personal and professional development system.

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