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Cairo

    Field Service Engr - Cairo, مصر - Honeywell Egypt

    Honeywell Egypt
    Honeywell Egypt Cairo, مصر

    منذ 5 أيام

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    وصف

    Responsibilities:

    • On-site Support: Provide technical assistance, installation, commissioning, maintenance, and repair services for equipment or systems at customer locations.

    Troubleshooting:
    Diagnose and resolve technical issues promptly and efficiently to minimize equipment downtime and ensure optimal performance.

    Customer Interaction:
    Interact with customers to understand their requirements, address inquiries, and provide training on equipment operation and maintenance.

    Documentation:
    Maintain accurate records of service activities, including service reports, equipment status, and updates on customer interactions.

    Preventive Maintenance:
    Develop and execute preventive maintenance schedules to proactively identify and address potential equipment issues before they become critical.

    Collaboration:
    Collaborate with cross-functional teams, including engineering, sales, and customer support, to provide comprehensive customer service and support.

    Product Improvement:
    Provide feedback and insights to the engineering and product development teams for continuous improvement of products or services.

    Technical Expertise:

    Stay updated with the latest industry trends, product knowledge, and relevant technologies to enhance technical skills and provide effective support.