- Oversee the entire Front Office operation to maintain high standards
- Serve as a point of contact for regular and VIP Guests
- Complete Night Audit duties
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
- Manage, record and promptly resolve issues or emergencies that arise
- Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Compile adequate handover to Early staff / Duty Manager
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Conduct annual and mid-year Appraisals with Team Members
- Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas
- Assist other departments, as necessary
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Night Manager
منذ أسبوع
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Hilton Cairo, مصرFront Office Agent/ Receptionist - Waldorf Astoria Heliopolis · A Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and t ...
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Marriott International, Inc Cairo, مصر**Job Number** · **Job Category** Engineering & Facilities · **Location** Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Man ...
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منذ 6 أيام
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Graphic Design Marketing Specialist
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Senior Sales Associate
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pillars egypt company Cairo, مصرSiamo alla ricerca della figura di Night Auditor da inserire all interno del nostro Team per far sentire i nostri clienti i benvenuti e garantire un soggiorno piacevole e confortevole presso il nostro Resort. · La figura di Night Auditor che cerchiamo responsabile di tutte le ope ...
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Night Auditor
منذ 4 أيام
Rotana Hotel Egypt Cairo, مصرResponsibilities: · Keeping hotel financial records in order. · Processing invoices, transactions, room charges, refunds, etc. · Preparing and distributing employee checks. · Verifying that all accounts are balanced and supported by documentation. · Checking guests in and out of ...
وصف
Night Manager
As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
