- Receives and logs on to the Help Desk Support system's all telephone calls about problems related to hardware/software, networking, internet, and other requests, such as installation of equipment, movement of equipment, installation of software/applications, updates, etc
- Obtains the nature and details of the problems/requests, does further investigations, and then passes on to the concerned department personnel or vendor
- Performs first line of troubleshooting for all PC users' related problems. Provides technical support to their queries/problems about Windows, MS Office, other applications, etc
- Ensures that the reported problems or requests are dealt with according to set-up procedures and proper solutions are provided
- Monitors and tracks all outstanding problems/requests and ensures that these are resolved without undue delay
- Keeps users informed about the status of their inquiry, based on the information received from concerned sections/vendors
- Installs or co-ordinates for the installation of PC hardware & software which includes printer/LAN Cards/Modems and related drivers and other application software installation
- Organize and control inventory for all devices
- Arrange for the repair, preventive maintenance, and replacement of PCs and Printer equipment, as and when required
- Assists in the maintenance of the IT Division's Inventory System
- Performs any other related duties as assigned
-
Decision Support Analyst
منذ 17 ساعة
Nestle egypt Cairo, مصرUsing data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. · Working with internal departments to collect data and develop and implement strategies. · Identifying and validating new data sources. · Creating r ...
-
SC Ops Sr Analyst Customer Support
منذ 6 أيام
PepsiCo Cairo, مصرWil je als fysiotherapeut aan de slag in Zwitserland en werk je graag in een moderne en goed georganiseerde praktijk, die zowel waarde hecht aan de ontwikkeling van de beroepsgroep fysiotherapie als jouw persoonlijke ontwikkeling als therapeut? Dan is dit de vacature die je · De ...
-
Data Analyst Sales Support
منذ 17 ساعة
raneen egypt Cairo, مصرJob Overview · Our Human Resources department is looking for a hardworking candidate to join our team as an HR Clerk. · Ideally, you should have good writing skills and the ability to diffuse minor conflict between the employees. You should also have excellent collaborative ski ...
-
Sales Assistant Analyst
منذ 17 ساعة
PepsiCo Cairo, مصر**Overview** · - This role is responsible for supporting the MENA FOBO BU Export Snacks Commercial, finance & planning & other support functions with key reporting and analysis of performance by Channel against key deliverables. Adding value to the reports suite, this role also p ...
-
Client Technical Architect
منذ يوم
Evolvice GmbH محافظة القاهرة, مصرLocation: Egypt / Cairo Governorate, EG · - Employment Type: Full Time · - Job ID: 33680 · Evolvice is a German nearshore service provider with branches in Egypt and Ukraine. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining soft ...
-
Steward
منذ 17 ساعة
Hilton Egypt Cairo, مصرTax Accounting Analyst will be responsible for tax accounting functions including the preparation of tax provision calculations, interpreting tax and accounting regulations as well as the development of disclosures for financial reporting. · Responsibilities: · Prepares the proce ...
-
Operations Support
منذ 17 ساعة
Deal Egypt Cairo, مصرAbout this role: · The role of Project Manager comprises the following responsibilities: Delivery/Program Management, Implementation Partner Management, and Key Account Management. · In this role, you will successfully drive and deliver APAC projects on time, above customer expe ...
-
Project Cost Analyst
منذ 17 ساعة
Tawzef for Recruitment & HR Consultancy Cairo, مصرManagement of project costs in accordance with approved project budgets and business delegated authority limits. · Management of project P&L cash flow and reporting as it relates to companys key projects and customer contracts. · Support the TimeBooking process to enable onbudg ...
-
technical team leader
منذ 17 ساعة
Huawei Cairo, مصرThis is a remote · We are looking for innovative and talented individuals, who strive to make a difference in a dynamic environment as part of our efficient and enthusiastic · Job functions for the Systems Analyst: · Assume responsibility for the analysis and design of new IT s ...
-
Performance AnalystSAVE
منذ 4 أيام
RATP Dev Mobility Cairo, Egypt Cairo, مصرTo ensure success as a technical business analyst, you should demonstrate experience and creativity in system development and application design. Outstanding technical business analysts combine their IT expertise with in-depth business knowledge. · Technical Business Analyst Resp ...
-
SAP Developer
منذ 5 أيام
Elaraby Egypt Cairo, مصرJob Description · As the Oracle Apps Developer, you will be part of a team responsible for managing the design, agile development and support of our global cloud based eCommerce platform. You will be responsible for the design and technical analysis of our eCommerce to Order fulf ...
-
Senior Business Analyst
منذ 6 أيام
Jazz Cairo, مصرSenior Business Analyst · A bachelor's degree in business or related field or an MBA. · Minimum of 7 years of experience as a Business Analyst, with a diverse background in fintech, project management, automation, integration, and AI implementation. · Exceptional analytical and c ...
-
Financial Analyst
منذ 5 أيام
Simera Cairo, Egypt Cairo, مصرAs a Financial Analyst in a company within our network, you will be responsible for providing financial analysis and support to the organization. This includes analyzing financial data, creating financial models, and making recommendations to management on financial performance a ...
-
Junior Business Analyst
منذ يومين
TalentKompass Deutschland Cairo, مصرOur client offers world leading integrated solutions for the care of people with reduced mobility and related conditions. Based on extensive knowledge and advanced technology we provide superior medical equipment for safe patient handling and hygiene, medical beds and Therapeutic ...
-
Business Analyst
منذ يومين
myGwork Cairo, مصرWe are looking for an experienced business analyst support who would be responsible for maintaining/refreshing WBRs and other analytical frameworks setup by senior analysts. They would also be required to build simple reports, take up dive deep requests, make changes to existing ...
-
Senior product designer
منذ 5 أيام
noon Egypt Cairo, مصرOpen Position: Business Analyst (Fintech Company) · A fintech Company is hiring for Business Analyst to join the team and be based in the Kuala Lumpur As Business Analyst you will assist business managers to collect, analyze and interpret data from internal and external sources t ...
-
CS Quality Assurance Analyst
منذ 17 ساعة
Nok Human Capital Cairo, مصرNOK Human Capital is hiring CS Quality Assurance Analyst for IntouchCX a global BPO leader in customer support industry. · About The Job · Were changing the way people think about customer service and we need your help · Were looking for a CS Quality Assurance Analyst to monito ...
-
CS Quality Assurance Analyst
منذ يوم
Nok Human Capital Cairo, مصرNOK Human Capital is hiring " CS Quality Assurance Analyst" for IntouchCX, a global BPO leader in customer support industry. · About The Job · We're changing the way people think about customer service, and we need your help · We're looking for a " CS Quality Assurance Analyst ...
-
Finance Analyst
منذ أسبوع
LikeCard Cairo, مصرWe are seeking a talented and detailoriented Finance Analyst to join our team. as a Finance Analyst you will be responsible for analyzing financial data preparing reports and providing insights to support strategic decisionmaking. The ideal candidate should have a good background ...
-
Business Analysis Manager
منذ 4 أيام
SSC Egypt Cairo, مصرAnalyse strategic business requirements and develop strategic use cases · Participate in prioritizing strategic use cases · Elicit and analyze projects and demand business requirements and required systems specifications · Develop the requirements document in coordination with st ...
IT Service Support Analyst - Cairo, مصر - SSC Egypt
وصف
Has frequent contact with all bank users to solve their computer software and hardware problems. Contacts external vendors for support and equipment procurement. Contacts require tact and skillful communication ability.