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    Consumer Researcher - Cairo, مصر - Henkel Egypt

    Henkel Egypt
    Henkel Egypt Cairo, مصر

    منذ 5 أيام

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    وصف

    This is a remote position.

    Role:

    The Implementation team is part of Delivery and is responsible for the configuration and customization of Give s product offerings to solution for the various use cases of Give s clients. The role of the Analyst Implementation is to drive these client conversations, requirements gathering and product rollout for the given set of clients.


    Responsibilities: Functional Responsibilities -
    • Oversee adherence to Give guidelines and efficient product/ dashboard delivery to the CSR clients.
    • Innovate and configure Dashboard layouts and Platform deployment
    • Identify Metrics, Design, Build & develop dashboards, and performance metrics support.
    • Prepare design for the workflow and prepare SQL fragments and store procedures and perform integrated and functionality tests on the implementation processes.
    • Design, create, and implement database systems based on the end user's requirements.
    • Develop and maintain user manuals, guidelines, and update BRD.
    • Organise Kick -Off Call for new project onboarding with the existing clients.
    • Discuss and Finalise the Metrics & Tasks with Client/Partner.
    • Conduct post implementation meeting and handover to PPSP/Support Team.
    • Ensure seamless collaboration between the clients and implementing partners.
    • Observe and incorporate feedback from multiple client implementations to enhance adoption.
    • Aid in developing mechanisms to reduce deployment effort requirement, turn-around-time (TAT).
    Cross Functional Collaboration -
    • Collaborate with Business Engagement Team to understand and improve client experience and provide feedback on better expectation management.
    • Collaborate with product and engineering teams to enhance client experience and improve the product and contribute to the product roadmap.
    • Collaborate with platform success team to ensure proper handover of the implemented solution and deliver client success.
    Increasing Operational Efficiency -
    • Improve the product implementation process through ongoing learning. Innovate and design better layouts or processes to increase the time and cost efficiency of platform deployment.
    • Work with the team to build the processes and frameworks. Ensure clear capturing of different implementation scenarios and nuances that are relevant for efficient, scalable, and re-usable deployment solutions, with proper documentation.
    Requirements:
    • 2-6 years experience in consulting experience or similar role.
    • Bachelor's degree. B. Eng. / BE with CSE is a plus.
    • SQL Programming is mandatory.
    • Experience of Data Visualisation, Dashboard creation, Data Analysis.
    • Understanding or willingness to learn CSR domain will be a must.
    • Ability to create frameworks and guidelines to ensure implementation excellence. Perform research, analysis, and evaluation to increase efficiency in TAT and scalability of deployment.
    • Possesses stakeholder management, analytical skills, client influencing, relationship building skills.
    • Works willingly and effectively with others in and across the organization to accompliash team goals.
    • Excellent presentation, communication skills and knowledge of Excel.


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