- Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
- Immediately escalating serious complaints or issues that you are not equipped to deal with.
- Liaising with colleagues or managers to find the best solutions to customers' issues.
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
- Maintaining a polite, helpful, and professional manner at all times.
- Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
- Familiarizing yourself with new products and services as they are introduced.
- Attending workshops and meetings as required.
- Providing training to new customer service agents.
- Respecting client confidentiality at all times.
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Talent Care Advisor
منذ أسبوع
IBM Egypt Cairo, مصرAct as the point of contact for the candidate for updates, feedback and queries during the recruitment process. · Organizes logistics, scheduling and travel arrangements as needed for interviews with candidates and the interviewing team. · Supports requisition creation/approval p ...
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Talent Care Advisor
منذ 6 أيام
IBM Egypt Cairo, مصرResponsibilities : · • Supports requisition creation/approval process as required. · • Posts job adverts on sourcing channels. · • Initiate required pre-employment checks, including liaison with any third-party vendors. · • Initiate and/or action onboarding activities. · • Contri ...
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Vodafone Egypt- Customer Care Advisor
منذ أسبوع
vodafone egypt Cairo, مصرResponsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our ...
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Vodafone Egypt Customer Care Advisor
منذ أسبوع
vodafone egypt Cairo, مصرResponsiblity: · Evaluate and monitor the patient's progress. · Identify sudden or subtle changes in a patient's medical condition. · Deliver regular updates to doctors, patients, and their family members. · Begin treatment and monitor doses. · If necessary, respond to a medical ...
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Nhsc Medical Sales Representative
منذ أسبوع
Nestle Middle East Cairo, مصرThe Role POSITION VACANCY · Medical Sales Representative · Position Snapshot · Location: Alexandria, Cairo · Nestlé Egypt · Full-time · Position Summary · The Medical Sales Representative is responsible for achieving targeted sales of NHSc products in his/her territory by ensurin ...
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Travel Experience Counselor Ii
منذ 6 أيام
CWT Cairo, مصرTravel Experience Counselor II (Implant) · Z) · - Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk._ · **Many of the world's best known and biggest companies and governments around the globe rel ...
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Medtronic Cairo, مصر فترة التدريبSHIP**Careers that Change Lives** · Begin your life-long career of exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second. · Join ...
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Sales Promoter
منذ أسبوع
Chalhoub Group Cairo, مصر**INSPIRE | EXHILARATE | DELIGHT** · For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of ...
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Travel Advisor
منذ 4 أيام
Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · **Join us as a Travel Advisor** · Job Responsibilities: · - Provide superior customer service by assisting cl ...
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Travel Advisor
منذ أسبوع
Transcom Egypt محافظة الجيزة, مصر**What's in it for YOU** · - Best salary in the market · - Transportation provided · - Medical and social insurance · - Location is in Smart village · - Overnight bonus · **Join us as a Travel Advisor** · Job Responsibilities: · - Provide superior customer service by assisting cl ...
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Cashier Tanta
منذ 3 أيام
jti egypt Cairo, مصرFirm: Large global portfolio management firm with over 200 billion in assets under Each client would have a separately managed portfolio based on their risk tolerance, asset allocation and securities Fee based platform that offers global portfolio management · Role: In this home ...
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Energetic Workplace
منذ أسبوع
Orange Business Services Egypt Cairo, مصرSchedules customers service appointments requests & share with service advisors for effective & efficient customer service. · Attends customers upon arrival to reception area & greet them with smile as a part of customer care steps. · Inspect customers vehicles (scratches, dents ...
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Accountant
منذ 6 أيام
Dyninno Group Cairo, مصرUsed Car Service Technician · Ben Mynatt Chevrolet · Skilled technicians are in high demand. So, to keep a good service tech, you have to treat them right. Here, you ll work alongside some of the best in the business. You ll also be responsible for diagnosing and repairing client ...
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Director Information Centre
منذ أسبوع
unido egypt Cairo, مصرAutomotive Service Technician · Benson Nissan of Easley · Skilled technicians are in high demand. So, to keep a good service tech, you have to treat them right. Here, you ll work alongside some of the best in the business. You ll also be responsible for diagnosing and repairing c ...
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Medical Sales Representative
منذ أسبوع
Nestlé Cairo, مصرThe NHSc Medical Sales Representative is responsible for achieving targeted sales of NHSc products in his/her territory by ensuring favorable recommendations by Health Care Professionals, representing Nestlé Health Science in the market as a trusted advisor in the field of Clinic ...
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Hotel Yield Revenue Coordinator
منذ أسبوع
TUI Group egypt Cairo, مصرRole HighlightsPart-time · Hybrid/Flexible hours · $20/hr to start · Firm is based in Northfield, IL · Looking for a multi-tasker with good organizational and technology skills · Company Overview · Jamieson Financial Services helps successful, client-focused financial advisors, ...
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Country Commercial Manager, Egypt
منذ أسبوع
Beiersdorf Cairo, مصرAt Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act ...