John Eskander
الخدمات المعروضة: إصلاح أجهزة Samsung - الدعم الفني , مستشارو SaaS UX , خبراء Adwords
حول John Eskander:
My name is john , 33 years old , joined Vodafone since 2008 till 2021 in retail department until became team leader and now i am account manager in philip moriss company and looking for a good opportunity
تجربة
Philip Morris International - January 2021 – Till present IQOS Account Manager Key responsibilities: 1. Responsible for selling IQOS devices and answering all inquiries. 2. Handling and solving customer problems. 3. Conducting after sales calls to check customer satisfaction and resolving any issues. 4. Managing and supporting 10-15 team members and their escalations regarding customer complaints. 5. Gave the proper training to newcomers
Vodafone Egypt –
1.Handled and resolved customers’ complaints. 2.Set the attendance schedule for all staff and manager. 3.Was responsible for any stationary order in the store. 4. Conducted meetings for all staff to orient them about new product knowledge. 5.Prepared new offers and educated them to customers. 6.Collected and studied all the knowledge about the company products and cascaded them to my team members in a form of sessions & mails. 7.Sold all the company's products through the store. 8.Communicated with all the company Departments to educate them about customer's problems and inquiries. 9.Handled store inventory and all in & out items. 10. Handled store cash issues
التعليم
Obour Academy 2012 Faculty of Engineering Cairo, Egypt Bachelors in Communication , Saint Fatima Language School
المحترفون الذين يقدمون خدمات مماثلة لتلك الخاصة بـ John Eskander
محترفون من نفس قطاع الإدارة العليا/ الاستشارات مثل John Eskander
المحترفون الذين يقدمون خدمات إصلاح أجهزة Samsung - الدعم الفني
المحترفون الذين يقدمون خدمات مستشارو SaaS UX
المحترفون الذين يقدمون خدمات خبراء Adwords
المستخدمون الآخرون الذين يطلق عليهم John
وظائف بالقرب من Cairo, القاهرة
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