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Cairo

    Medical Call Center Pharmacist - Cairo, مصر - GROOVY Medical Spa

    GROOVY Medical Spa
    GROOVY Medical Spa Cairo, مصر

    منذ أسبوع

    Default job background
    وصف

    Job Description

    • Managing large amounts of inbound and outbound calls in a timely manner
    • Following call center "scripts" when handling different topics
    • Identifying customers' needs, clarify information, research every issue and providing solutions
    • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
    • Fulfills requests by clarifying desired information; completing transactions; forwarding requests
    • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
    • Maintains call center database by entering information.
    • Answers inquiries by clarifying desired information; researching, locating, and providing information

    Job Requirements

    • Customer Focus
    • Customer Service
    • Data Entry Skills
    • Active Listening
    • Verbal Communication
    • Building Relationships
    • People Skills
    • Problem Solving
    • Multi-tasking
  • Al-Azhar University

    Teaching assistant at Cairo Girls Faculty of Dentistry

    منذ أسبوع

    Al-Azhar University Cairo, مصر

    JOB SUMMARY: The Clinical Pharmacy Specialist provides pharmaceutical care services through direct interaction with patients and providers, at the highest level of clinical practice, working in close collaboration with other clinical team members and serves as a consultant for in ...