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    Social Media Moderator - Cairo, مصر - iSchool

    iSchool
    iSchool Cairo, مصر

    منذ أسبوع

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    وصف

    Job Description

    • Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
    • Manage the banned user process, and track and remove previously banned users
    • Maintain the Moderation Guidelines and ensure they are up to date
    • Service Community Admin accounts, processing emails and complaints, escalating when necessary
    • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
    • Produce reports on relevant moderation statistics, issues and outcomes
    • Regularly feedback insights gained from community moderation into the Social Media team
    • Monitor all industry and company information and news to anticipate potential issues

    Job Requirements

    • No experience is required.
    • Ability to work on switched shifts 24/7.
    • An eager desire to learn the business within an emerging, competitive, and rapidly growing industry.
    • Proactive and energetic.
    • Excellent communication skills.
    • Excellent writing skills.
    • Fluent English is a must.

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