Quality Coach - Qesm El Maadi, Cairo

About the Company : · IntouchCX · is a global leader in customer experience and technology solutions. The company has been in the market for 20 years and has recently expanded its operations to Egypt, where it has been active for the past two years. · About the Job · We're changi ...

About the Job · IntouchCX is a global leader in customer experience and technology solutions based in Canada. The company has been in the market for 20 years and has recently expanded its operations to Egypt, where it has been active for the past two years. · About the Role · We' ...

We're changing the way people think about customer service and we need your help to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams by recording reviewing evaluating Voice Email Chat t and Social contacts. · * Coach CSRs/Tier 2s on qualit ...

We are seeking a Senior Scrum Master who can oversee and guide Scrum teams to be self-organizing teams. As a Scrum master, you will facilitate software and product development projects while adhering to Agile best practices and Scrum framework values.Facilitate and coordinate Agi ...

We're changing the way people think about customer service, and we need your help. We're looking for a German Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams by recording, reviewing, and evaluating Voice, Emai ...

We need to hire an experienced Team Leader to manage a high-performing tele-sales team in a fast-paced environment. · ...

We are looking for a talented Spanish Quality Analyst to join our team immediately. · ...

This is a full-time on-site role for a Learning and Development Specialist located in Qesm El Maadi. · In this role you will design develop and implement training programs to build employee skills and improve performance Daily responsibilities include creating instructional mater ...

We are seeking a Senior Scrum Master who will oversee and guide Scrum teams to be self-organizing teams. · Facilitate software and product development projects while adhering to Agile best practices. · Coordinate Agile Scrum processes within our organization. · ...

We're Hiring: Telemarketing Team Lead · A motivated leader with a passion for performance, coaching and driving results is needed to join our dynamic team and help us shape the success of our telesales department. · Reach out to potential customers using company-provided leads to ...

AOG is looking for an experienced Recruitment Team Leader to lead and manage the recruitment team ensure timely and high-quality hiring and partner with hiring managers to meet business needs The ideal candidate has strong leadership skills hands-on recruitment experience and a d ...

ADEC Innovations Egypt is seeking a Production Supervisor to oversee daily production operations, manage team performance, and ensure high-quality delivery aligned with productivity targets and service delivery timelines. · ...

Production/operations supervisor for call center industry in Cairo. Requires strong leadership and BPO experience. · ...

This is a full-time on-site role for a Team Leader - Telesales account located in Qesm El Maadi. · ...

About the Company · 51Talk is a leading international EdTech company known for providing top-quality English language education. We are a dynamic organization with a solid global presence dedicated to making English learning accessible and enjoyable. With a team of over 30,000 de ...

We're hiring a Senior Scrum Master / Product Owner who can lead delivery end-to-end: build a high-performing Agile culture, drive execution predictability, and own product outcomes. · Lead Scrum ceremonies effectively (Planning, Daily, Review, Retro) with clear outcomes and timeb ...

Job Summary · The Operations Manager will oversee daily operations within the Customer Experience (CX) Solutions division, ensuring efficiency, quality, and alignment with organizational goals. This role is responsible for managing teams, optimizing processes, and driving custome ...

Orient Paints is a company that has been at the forefront of the paint industry for decades. The company prioritizes excellence and contributes significantly to design and construction industries. · ...

Oversee end-to-end payroll processing, supervise personnel operations, lead a team and manage client relationships. · Ensure payroll accuracy and compliance with labor regulations. · Review payroll calculations and reports. · ...

Company Description: · , founded to simplify and elevate the travel experience, is the first Saudi website offering comprehensive and high-quality travel and tourism services. With innovative online travel solutions, we cater to travelers around the globe, focusing particularly o ...