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    Mobilization Fleet Section Head - Cairo, مصر - Wadi Degla Trading jobs egypt

    Wadi Degla Trading jobs egypt
    Wadi Degla Trading jobs egypt Cairo, مصر

    منذ 4 أيام

    Default job background
    وصف

    Sector : Consumer Durable / Ecommerce

    Experience : 1-5 years

    Location : Borivli, Mumbai

    Reporting to : Customer Service Executive

    Qualification : Graduate (Post-graduation will be a plus)

    Responsibilities


    Handle consumer care, build and nurture service partner network across India

    • Manage omnichannel customer interactions
    • Manage inbound, outbound - calls, emails, chats
    • Respond to customer service queries and complaints
    • Respond to social media queries and complaints
    • Maintain an orderly workflow according to priorities
    • Communicate and engage with relevant third parties from the suply chain where a resolution is required


    Requirements

    Desired Competencies

    • Excellent Communication Skills
    • High level of ownership towards closure
    • Customer oriented mindset
    • Self-driven & Passionate
    • Growth Mindset
    • Curious and Analytical bent of mind


    Desired Competencies Exccellent Communication Skills High level of owenrship towards closure Customer oriented mindset Self-driven & Passionate Growth Mindset Curious and Analytical bent of mind

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