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    Junior APM Engineer - Cairo, مصر - VAS Integrated Solutions

    VAS Integrated Solutions
    VAS Integrated Solutions Cairo, مصر

    منذ 6 أيام

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    وصف
    • Assist in providing technical support and service Requests.
    • Shadow the Services Senior Engineers in case escalations.
    • Dynatrace Associate Certificate in 3 months.
    • Work with project managers in updating project plans.
    • Maintain incident tracking databases.
    • Always follow VAS escalation procedure.
    • Arrange regular site visits as part of our customer relations.
    • Assist Sales Managers with customer visits when requested and time permitting.
    • Stay up to date with the industry developments and new product announcements
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