Front Office Ambassador - Cairo, مصر - LOriental

وصف

Reports to: People & Business Manager

We are seeking a friendly organized and professional ambassador to join our dynamic events catering business. As the first point of contact for our clients guests and vendors you will play a crucial role in delivering exceptional customer service and ensuring smooth operations within our organization. Your primary responsibility will be to manage the reception area and provide administrative support to various departments. If you have excellent communication skills a strong attention to detail and thrive in a fastpaced environment we invite you to apply for this exciting opportunity.

Responsibilities:

• Greet and welcome clients guests and vendors in a warm and professional manner.
  
• Answer and direct incoming calls and emails ensuring prompt and accurate responses.
  
• Manage the reception area including maintaining a clean and organized workspace arranging seating and ensuring a welcoming atmosphere.
  
• Provide accurate information about our services products and events to clients and guests.
  
• Schedule appointments and manage calendars for executives and other team members.
  
• Coordinate and manage incoming and outgoing mail packages and deliveries.
  
• Assist with office visit planning and coordination including managing RSVPs guest lists and related administrative tasks.
  
• Collaborate with various departments to ensure seamless communication and coordination of tasks.
  
• Maintain office supplies inventory and place orders when necessary.
  
• Assist with basic bookkeeping tasks such as processing invoices and payments.
  
• Perform general clerical duties such as photocopying scanning filing and data entry.
  
• Help maintain electronic and paperbased filing systems.
  
• Handle customer inquiries concerns and complaints in a professional and timely manner.
  
• Uphold company policies and procedures ensuring compliance with confidentiality guidelines.
  

We offer competitive compensation and benefits packages along with opportunities for professional growth and development. If you are a motivated individual with a passion for delivering exceptional customer service we would love to hear from you. Please send your CV and cover letter to outlining your qualifications for this role.

Requirements

• Bachelors degree or equivalent; additional certification in office administration or relevant field is a plus.
  
• Nearnative fluency in English and/or French
  
• 13 years of work experience as a receptionist front office representative or similar role.
  
• Excellent verbal and written communication skills.
  
• Professional and friendly demeanor with exceptional customer service skills.
  
• Strong organizational and multitasking abilities with keen attention to detail.
  
• Proficient in using office software including Microsoft Office Suite (Word Excel Outlook).
  
• Familiarity with office equipment (e.g. printers scanners etc).
  
• Ability to maintain a high level of professionalism and confidentiality.
  
• Outstanding time management skills with the ability to prioritize tasks effectively.
  
• Flexibility to work evenings and weekends as required to support events.
  

Benefits

• Competitive Salary: We offer a competitive salary that reflects your skills experience and contributions to the company.
  
• Health Insurance: We provide a comprehensive health insurance plan that includes medical dental and vision coverage. We strive to ensure that our employees and their families have access to quality healthcare.
  
• Paid Time Off (PTO): We believe in worklife balance and offer generous paid time off including vacation days holidays and sick leave. We want you to have the opportunity to recharge and spend time with loved ones.
  
• Flexible Work Arrangements: We understand that everyones needs are unique and we strive to support worklife integration. We offer flexible work arrangements including remote work options and flexible scheduling when feasible and appropriate.
  
• Professional Development: We are committed to your professional growth and offer opportunities for continuous learning and development. This may include access to training programs workshops conferences and tuition reimbursement for further education.
  
• Wellness Programs: We promote a healthy and balanced lifestyle and offer wellness programs to support your wellbeing. This may include fitness memberships wellness challenges and access to resources for mental and physical health.
  
• Employee Discounts: As an employee of LOriental you will be eligible for discounts on our services.
  
• Employee Recognition: We believe in recognizing and celebrating the achievements and contributions of our employees. We have various recognition programs in place to highlight your accomplishments and show our appreciation.
  

Near-native fluency in English A natural-born influencer with a proven track record of success in corporate sales or key account management, ideally within the hospitality industry. A charismatic and captivating communicator who can effortlessly engage clients and build long-lasting relationships. A passionate food lover with a flair for the extraordinary, able to convey the magic of LOriental\'s culinary experiences to clients. A strategic thinker with exceptional negotiation skills, capable of closing deals that leave clients spellbound. High levels of motivation, resilience, and a relentless pursuit of excellence. A team player with the ability to collaborate effectively across departments, ensuring seamless execution of client requests. Impeccable grooming and a natural sense of style, reflecting the elegance and sophistication of LOriental.