Ayman Hashem

Dear Sir, 
I am a highly organized Front Office manager and team leader with more than 16 
years of experience Overseeing front desk operations and staff; I am prepared to 
significantly contribute to your hotels Objectives.
My background includes excellent experience in leadership positions in fast-paced 
front desk offices at
Leading hotel brands including Hilton Hotels and Resorts and Millennium and 
Copthorne Hotels. From handling guest complaints,
overseeing administrative operations, recruiting, hiring, training, developing, 
coaching, managing budgets and supervising front office team members to 
achieve superior customer service and guest experiences and drive adherence 
to hotel policies and procedures.
I excel at performing comprehensive management tasks to drive efficiency and 
productivity. Furthermore, I am highly skilled in creating different up selling 
programs and prioritizing tasks, developing effective communication, for team 
members and organizational procedures, and supervising front desk personnel 
while maintaining compliance with all guidelines and standards.
My skills in front office leadership and general administration have been finely 
honed and I am confident my additional strengths will readily translate to your 
environment. The chance to offer more insight into my qualifications would be 
most welcome.
Thank you for your consideration; I look forward to speaking with you soon.

Regards 

Ayman Hashem 

I am a highly organized Front Office manager and team leader with more than 16 
years of experience Overseeing front desk operations and staff; I am prepared to 
significantly contribute to your hotels Objectives.
My background includes excellent experience in leadership positions in fast-paced 
front desk offices at
Leading hotel brands including Hilton Hotels and Resorts and Millennium and 
Copthorne Hotels. From handling guest complaints,
overseeing administrative operations, recruiting, hiring, training, developing, 
coaching, managing budgets and supervising front office team members to 
achieve superior customer service and guest experiences and drive adherence 
to hotel policies and procedures.
I excel at performing comprehensive management tasks to drive efficiency and 
productivity. Furthermore, I am highly skilled in creating different up selling 
programs and prioritizing tasks, developing effective communication, for team 
members and organizational procedures, and supervising front desk personnel 
while maintaining compliance with all guidelines and standards.
My skills in front office leadership and general administration have been finely 
honed and I am confident my additional strengths will readily translate to your 
environment. The chance to offer more insight into my qualifications would be 
most welcome.
Thank you for your consideration; I look forward to speaking with you soon.

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