- Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
- Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
- Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
- Responds to all emergency call which includes monitoring the alarm system
- Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation
- Coordinate and control all office traffic
- Present a positive, professional, and courteous image, to ensure guest satisfaction
- Maintain the brand's high quality standards
- Ability to remain calm and perform all essential functions during emergency situations
- Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found
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Hilton Cairo, مصرHousekeeping - Order Taker - Waldorf Astoria Heliopolis · As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. · * ...
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Order Taker
منذ 6 أيام
Hilton Egypt Cairo, مصرResponsiblity: · Evaluating and modifying existing compensation and benefits programs, policies, and procedures. · Developing and implementing new compensation and benefits programs, policies, and procedures. · Ensuring all programs, policies, and procedures comply with current l ...
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Housekeeping order taker
منذ يوم
Accor Cairo, مصرHousekeeping order taker · Main Duties: · To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. · To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Sofitel standards. · ...
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FB Order Taker
منذ أسبوع
Hilton Sharks Bay Resort Cairo, مصرResponsibilities: · Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments. · Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product mat ...
Order Taker - Cairo, مصر - Hilton hotel Egypt
