- Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
- Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
- Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
- Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu.
- Ensuring beverages are served swiftly and replenished continuously.
- Ensuring accuracy when entering orders into the point of sale (POS) system.
- Following up on food and beverage orders with the back of house (BOH).
- Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback.
- Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
- Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service.
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Hilton Cairo, مصرHousekeeping - Order Taker - Waldorf Astoria Heliopolis · As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. · * ...
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Order Taker
منذ أسبوع
Hilton Egypt Cairo, مصرResponsiblity: · Evaluating and modifying existing compensation and benefits programs, policies, and procedures. · Developing and implementing new compensation and benefits programs, policies, and procedures. · Ensuring all programs, policies, and procedures comply with current l ...
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Order Taker
منذ أسبوع
Hilton hotel Egypt Cairo, مصرResponsibilities: · • Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met · • Maintain the computerized Work Order System. This requires logging and recording all service requests, imple ...
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Housekeeping order taker
منذ 3 أيام
Accor Cairo, مصرHousekeeping order taker · Main Duties: · To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. · To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Sofitel standards. · ...